Customer Experience Engineer Jobs

Join Microsoft’s ACES Strategic team in Sydney as a Senior Azure Cloud Customer Experience Engineer. Leverage your Japanese language skills and 4+ years of cloud/IT experience to drive incident management and problem resolution for strategic Azure customers. Empathy, technical troubleshooting, an...

Senior Customer Experience Engineer sought by Microsoft in Dublin, Ireland. This role combines deep technical support with customer obsession, leading critical incident management for strategic M365 clients. You will handle complex escalations, act as a customer advocate, and drive product improv...

Join Microsoft’s M365 ACE team as a Customer Experience Engineer II in Redmond, WA. Drive cloud and AI adoption by resolving complex technical issues for strategic customers across SharePoint, Teams, and Copilot. Leverage your 2+ years of cloud support experience and engineering background to opt...

Join Microsoft Security as a Senior Customer Experience Engineer in Redmond, WA. You’ll provide strategic technical leadership for mission-critical customers, managing escalations and leading incident response as an Incident Commander. Requires 7+ years in customer-facing security roles with expe...

Senior Customer Experience Engineer at Microsoft Security in Redmond, WA. Lead technical escalations and incident response for mission-critical customers, leveraging expertise in Microsoft Defender, Entra, and Sentinel. Drive strategic technical leadership and accelerated resolution in a 24/7 glo...

Principal Customer Experience Engineer – Drive security transformation at Microsoft. Leverage 10+ years of technical pre-sales or solution architecture expertise to serve as a strategic advisor for top-tier customers across the US. Collaborate with C-suite executives, field sellers, and engineeri...

Join Microsoft Security as a Customer Experience Engineer II in Redmond, WA. Leverage engineering tools and customer telemetry to resolve complex technical issues for Microsoft Defender and Entra. Ideal candidates have a Bachelor's degree and 2+ years in customer engagement or analytics, with kno...

Join Microsoft’s Security Customer Experience Engineering team as a Customer Experience Engineer II in Redmond, WA. You’ll resolve critical technical escalations for Mission Critical customers using Microsoft Entra, focusing on Identity and Access Management, Zero Trust, and authentication. Ideal...

Join Microsoft Security as a Customer Experience Engineer in Redmond, WA. Leverage your expertise in Intune, cloud services, and troubleshooting to resolve complex technical issues and enhance customer success. Partner with engineering teams to drive product improvements and provide mission-criti...

Join our team as a Senior Customer Experience Engineer in Redmond. Provide expert Azure support, resolve complex critical issues, and act as the voice for Japanese-speaking enterprise customers. Leverage your 4+ years in cloud tech support and engineering to drive platform improvements and ensure...

Join Microsoft Security in Bangalore as a Customer Experience Engineer II. You will provide mission-critical support, troubleshooting complex technical issues for products like Intune and Defender. This role requires deep expertise in cloud services, MDM, and enterprise-scale device management fo...

Join Microsoft's Security Customer Experience team in Redmond. As a Senior Engineer, you'll manage critical technical escalations for global customers using Microsoft Purview and Defender. Leverage your 4+ years in cloud security and customer engagement to protect data and resolve complex issues....

Join Microsoft Security's Customer Experience Engineering team in the UK. Use your deep expertise in Intune, Microsoft Endpoint Manager, and mobile device management (iOS/Android) to solve complex technical issues. You will provide mission-critical support, influence product development, and ensu...

Join Microsoft's Security Customer Experience team in Redmond. Use your expertise in Microsoft Security & Compliance technologies to resolve critical customer escalations. This role combines deep technical support with direct client engagement in a 24/7 global environment. Help protect customer d...

Join Microsoft's Dynamics 365 AI Agent team in Redmond. As a Customer Experience Engineer, you'll design and build production-grade AI agents using Copilot Studio, Power Platform, and Azure. This hands-on technical role blends solution architecture, software development (.NET/Python), and direct ...

Join Microsoft Security's CxE CARE team as a Senior Customer Experience Engineer. Provide strategic technical leadership and manage escalations for major customers using Microsoft Defender, Sentinel, and Entra. This role requires 7+ years in technical security, crisis management, and fluency in E...

Join Microsoft Security as a Customer Experience Engineer to help make the world a safer place. You will resolve critical technical issues in a 24/7 operational environment for Microsoft Sentinel and cloud security products. This role requires a Bachelor's degree, 2+ years of tech industry experi...

Join Microsoft as a Senior Solution Engineer for Customer Experience. Drive digital transformation for SME clients using AI-powered solutions. This role in Las Colinas requires a technical background and 4+ years in pre-sales or consulting. Act as the voice of the customer to shape products and s...