Jobs in Kitchener, Canada

Seeking a strategic **Partner Manager** in **Toronto** (or other Canadian hubs) to join FreshBooks' Business Development team. You will own the full partnership lifecycle, from recruiting and negotiating to executing joint GTM strategies. Ideal candidates bring 3-5 years of experience in **SaaS**...

Senior Pricing Manager responsible for driving FreshBooks’ global pricing strategy across subscriptions, payments, and payroll. This high-visibility individual contributor role requires 7+ years of SaaS experience in Pricing, Strategy, or Finance, with deep expertise in pricing models, ARPU, LTV,...

Seeking a strategic **Retention Marketing Manager** to champion customer health in Toronto, Halifax, Calgary, Vancouver, or Kitchener-Waterloo. This high-visibility IC role blends deep data analysis (Looker, Excel) with business casing to reduce churn and drive winback programs. You will influenc...

FreshBooks seeks an Expansion Marketing Manager to drive revenue growth and retention within its existing customer base. You will build data-driven lifecycle programs, including email and in-app campaigns, to boost product adoption and ARPU. This role requires 3-5+ years of SaaS lifecycle or CRM ...

FreshBooks seeks an HR Operations Specialist to manage global employee lifecycle processes, from onboarding to offboarding. You will ensure HR data integrity in BambooHR, support employees across multiple time zones, and drive process improvements. Ideal candidates have HRIS experience, proficien...

Lead a premier technical support team in Kitchener, Canada. This hands-on senior role requires deep VoIP/UCaaS expertise and 6+ years in escalation management. You will mentor peers, resolve complex cases, and drive quality without direct reports. Enjoy competitive benefits, AI tools, and a Great...

Join our team as a 310T Licensed Technician in Kitchener, ON. This role involves performing safety inspections, repairs, and preventative maintenance on a diverse fleet of heavy-duty equipment. The ideal candidate holds a 310T license, a valid Ontario driver's licence, and has strong diagnostic a...

Join Dialpad in Kitchener as a Senior Design Engineer, shaping the future of AI-powered communications. You will lead our Design System (Dialtone), building scalable components and prototyping innovative tools. This senior IC role requires deep front-end expertise (Vue/React, CSS, Design Tokens) ...

Join our Platinum Support team in Kitchener as a Tier 2 Representative. Utilize your 5+ years of technical customer support and VoIP/SIP experience to solve complex issues for partners. This role requires excellent English, shift work including weekends, and offers competitive pay, comprehensive ...

Join Dialpad as a Technical Support Engineer in Kitchener. Utilize your 3+ years of telecom/VoIP experience to resolve complex technical issues and ensure seamless customer experiences. You'll work with cutting-edge AI tools, enjoy comprehensive benefits, and grow within a recognized Great Place ...

Lead our Invoicing Team in Kitchener, Canada. You will ensure accurate order processing in our ERP system for ITE, BTE, and accessory products. This role requires 2+ years of invoicing experience, strong attention to detail, and proficiency in Microsoft Office. You will also support training and ...

Drive the mobile product strategy for a leading SaaS platform, building a new hybrid native app and enhancing the mobile-web experience. We seek a data-fluent Product Manager with a proven track record in launching native mobile features and exceptional cross-functional communication. This role o...