Customer Service Jobs

Drive rapid onboarding and activation for SMB clients at Moss, a top fintech startup. You'll manage end-to-end implementation, optimize workflows, and ensure quick product adoption. Requires fluency in German & English, CRM proficiency, and experience in high-volume B2B settings. Enjoy a competit...

Join Moss in Munich as a Customer Success Manager. Drive SaaS revenue growth by proactively engaging B2B clients, leveraging data to identify upsell opportunities and mitigate churn. You'll need proven commercial experience, fluency in German (C2) & English (C1), and a customer-obsessed, analytic...

Drive success for our largest Strategic Accounts as a Customer Success Manager in NYC. You'll build executive relationships, maximize ROI, and identify expansion opportunities using your 5+ years of strategic, client-facing experience. Enjoy a hybrid model with top benefits, unlimited PTO, and ca...

Join our team as a Front Desk Receptionist in Elmhurst, providing exceptional customer service as the welcoming face of our store. Utilize your strong organizational skills to manage appointments, patient records, and phone lines smoothly. We offer great benefits including a 401k match, paid sick...

Join our Customer Experience team in Phoenix, driving exceptional user support for a leading e-commerce marketplace. Utilize your 2+ years of email/chat experience and tools like Zendesk to proactively solve problems and improve processes. This overnight role offers equity, comprehensive health b...

Join our Customer Experience team in Phoenix as a Customer Experience Agent. You will resolve order and payment issues via email/chat, using tools like Zendesk, to ensure a positive user experience. We seek a proactive problem-solver with 2+ years of support experience in e-commerce. This role of...

Join a mission-driven team as a Remote Service Representative, providing compassionate support to families during a meaningful life transition. You will own key parts of the customer journey, coordinating logistics and documentation with accuracy and empathy. This role is ideal for an organized, ...

Join our fully remote team in Jamaica as a Service Representative. Provide compassionate support to families throughout the cremation process, using your customer service and multitasking skills. Enjoy a purpose-driven role with global collaboration, paid training, and a supportive team.

Join our team in Amsterdam as a Senior Customer Success Manager. Guide high-value clients to maximize results with our AI platform and freelance network. Leverage your 4+ years of experience to build relationships, drive retention, and identify growth opportunities. Enjoy a hybrid role with coach...

Join our mission-driven team as a Remote Service Representative in the Philippines. Provide compassionate support to families, managing key stages of the cremation process with accuracy and empathy. This role requires 2+ years in customer-facing or operations, strong multitasking, and clear commu...

Join our Customer Operations team in Amsterdam as a Customer Success Operations Specialist. You will be a key operational partner for Enterprise clients, ensuring smooth workflows and supporting CSMs with data and tools. This hybrid/remote role requires 3-4 years of ops experience, strong analyti...

Join Verse Medical as a Customer Experience Representative in Colombia. Utilize your strong communication and empathy to support patients and clinics via phone, email, and messaging. You will troubleshoot issues, ensure order accuracy, and improve patient satisfaction using digital tools like Ver...

Join a fast-moving NYC startup as a Customer Success Associate. Be the face of the product, owning customer onboarding, implementation, and technical support. Partner with leadership and Engineering to troubleshoot issues and shape processes. Enjoy competitive pay, equity, and premium benefits in...

Join Credit Genie as a Customer Experience Advocate in Plymouth Meeting. Provide professional, empathetic support using Zendesk in a regulated fintech environment. Enjoy top benefits like full medical coverage, 401(k) matching, and fitness reimbursements from day one.

Join Verse Medical as a Customer Experience Representative in Peru. Utilize strong communication and empathy to support patients and clinics via phone, email, and messaging. You'll resolve issues, provide guidance on orders and insurance, and ensure accurate documentation using digital systems li...

Join a fast-moving startup as a Senior Customer Success Manager in New York City. You will define our customer onboarding and support processes from the ground up, acting as the primary point of contact for implementation and technical support. Partner with leadership and Engineering to troublesh...

Lead and scale the customer support team as a founding Customer Experience Manager at Verse Medical in NYC. This player-coach role requires 5+ years in support/operations and experience building processes and managing teams. You will drive operational excellence, own the voice of the customer, an...

Join Rogo as our first Customer Support Manager in New York City. Lead and refine support processes for our B2B SaaS clients, managing escalations and driving team performance. This is a key role to build and scale a high-quality support operation in a fast-growing tech company.

Join Vantage as a Customer Success Manager and be the trusted technical expert for our diverse B2B SaaS clients, from startups to enterprises. You will manage key accounts, conduct training, and champion customer needs internally. This role requires strong communication, emotional intelligence, a...

Lead our Customer Success team as VP, driving growth and retention for our best-in-market cloud cost platform. You'll mentor a high-performing team, build strategic relationships with technical enterprise clients, and ensure exceptional customer outcomes. This remote US role offers equity, compre...