Customer Service jobs in Japan

Join MiniMed in Tokyo as a Senior Customer Service Specialist and drive order management, complaint handling, and back order follow-up for B2B and B2C customers. Requires 5+ years of experience, ERP/CRM skills, and strong communication.

Guidepoint seeks a Client Service Associate in Osaka to connect clients with subject-matter experts. Requires bilingual Japanese/English, bachelor's degree, and a sales-driven mindset. Enjoy hybrid work, USD commissions, and global exposure.

Join New Relic in Tokyo as a Technical Success Manager. Drive customer onboarding and adoption, provide technical leadership, and ensure customer success with cloud and observability expertise.

Drive customer excellence as Product Operations Manager in Tokyo for connected vehicle products. Lead L2/L3 triage, incident response, and cross-functional alignment. Requires Japanese fluency, English, and 3+ years in product ops.

Lead customer service operations across Japan and Korea for Agoda in Yokohama. Requires 10+ years in operations leadership, Japanese fluency, and multi-site team management. Drive SLA, quality, and efficiency outcomes.

Join Black Duck as an Application Support Engineer in Tokyo. Use your C/C++ or Java, Linux, and SQL skills to resolve complex technical issues for strategic customers. Japanese and English communication required.

Join Continental as a Trade Marketing Specialist in Tokyo. Requires 3+ years in trade or retail marketing, strong communication skills, and native Japanese with business English.

Join Continental as a Trade Marketing Specialist in Tokyo, driving retail activation and trade promotions for premium tire solutions. Requires 3+ years of trade marketing experience, business English, and native Japanese.

Join Nexthink in Tokyo as a Professional Services Consultant. Leverage 5+ years of software consulting experience, ITIL knowledge, and Japanese/English fluency to deliver digital experience solutions for enterprise clients.

Join Beniya Mukayu, a boutique ryokan in Kaga, as F&B entry-level staff from January/February 2027. Serve kaiseki dining, learn Japanese culture, and grow in a serene forest setting. Apply by October 10th, 2026.

Join Beniya Mukayu, a boutique ryokan in Kaga, as F&B entry-level staff from January/February 2027. Serve international guests in a stunning forest setting. Japanese skills preferred, not required. Apply by October 10th, 2026.