Vodafone - Customer Service

Join our team as a Customer Operations Analyst in Dar Es Salaam. Drive operational excellence using data-driven insights and project management to enhance customer experience. We seek a professional with 3+ years in business analysis, strong Excel/Power BI skills, and process optimization experti...

Lead our Complaints Management team in Athens, focusing on root cause analysis and process improvement. You will coach your team to resolve issues effectively, driving customer loyalty and operational excellence. Enjoy a hybrid role with a top employer, competitive benefits, and the option to wor...

Join our team as a Customer Success Manager in Bangalore. You will manage long-term relationships with global enterprise clients, ensuring satisfaction and retention across advanced telecom services like SD-WAN, Cloud, and Cybersecurity. The role requires 4+ years of international experience, ITI...

Join Vodafone Business UK as a Service Executive in Stoke on Trent. You will manage service performance for a portfolio of clients, ensuring an exceptional end-to-end experience. Key duties include owning Service Level Performance, driving improvement plans, and championing customer needs. Enjoy ...

Join Vodafone UK as a Home Based Order Analyst. You will manage the end-to-end delivery cycle, ensuring meticulous planning and provisioning of telecom orders. This role requires excellent communication skills, SC Clearance eligibility, and a detail-oriented approach in a fast-paced environment. ...

Join Vodafone's global mission as a Technical Support Specialist in Istanbul. Utilize your CCNA certification and 1+ years of telecom experience to manage corporate fixed & mobile services. You will handle complex customer requests, troubleshoot IP networks, and ensure excellent problem resolutio...

Join Vodafone UK as a Corporate Care Advisor, delivering world-class customer service. You will resolve queries via calls, chat, and email, collaborating with teams to ensure first-contact resolution. This role requires strong problem-solving skills and a digital-first mindset. Enjoy great pay, b...

Join our team in Stoke on Trent as a Complex Complaints Specialist. You will autonomously manage high-level, FCA-reportable complaints, using expert judgement and empathy to resolve sensitive cases. This role requires proven complaint handling experience and strong regulatory knowledge. We offer ...

Join VodafoneThree UK as a Customer Success Advisor in Stoke on Trent. You will manage inbound/outbound calls to retain and grow our business customer base, identifying new revenue opportunities. Drive NPS improvement through exceptional end-to-end customer experience. Enjoy benefits like an annu...

Join Vodafone Albania as a Resolution Specialist in Tirane. You will manage customer complaints end-to-end, ensuring excellent service and experience. We seek a proactive problem-solver with 1+ year's experience, analytical skills, and customer focus. Enjoy benefits like performance bonuses, heal...