Verisure Services (UK) Limited

Join a Newcastle-based team as a Retention & Quality Specialist. This 50/50 role blends inbound retention calls with coaching and quality monitoring. You’ll handle objections, improve team performance, and lead by example. Enjoy perks like private healthcare, birthday off, and gym discounts. Idea...

Join our Newcastle team as a Collections Advisor and drive positive payment outcomes through professional, solution-focused conversations. We seek confident communicators with strong negotiation skills and a target-driven mindset to manage customer accounts, set up payment plans, and resolve quer...

Join Verisure as an Alarm Call Handler in Newcastle, providing calm, decisive support during critical incidents. You’ll monitor alarms, assess situations, and coordinate emergency responses while delivering exceptional customer service. We seek clear communicators with strong problem-solving skil...

Join Verisure's Alarm Receiving Centre in Newcastle for night shifts. As an Alarm Call Handler, you'll monitor security systems, assess incidents, and coordinate emergency responses. This crucial role requires excellent customer service, problem-solving skills, and a focus on safety. Benefits inc...

Join our Newcastle team as a Customer Service Advisor, providing exceptional support in an inbound contact centre. You'll resolve queries, handle complaints, and ensure a professional customer experience. This role offers a clear progression path to senior positions, alongside benefits like priva...

Join our 24/7 Alarm Monitoring Centre in Newcastle. As an Alarm Call Handler, you will react to incidents, liaise with emergency services, and ensure customer safety. We seek excellent communicators with a problem-solving attitude and a passion for security. Benefits include private healthcare, g...