Uber - Customer Service

Lead strategic efficiency and defect reduction programs for Uber's APAC Community Operations in Sydney. You will own financial performance, optimize support networks, and drive quality through data. Ideal for a results-driven strategist with experience in global matrix organizations.

Lead Customer Support Operations across Latin America from Mexico City. Manage facilities, teams, and financial results to drive efficiency and an exceptional customer experience. We seek an experienced people leader with 8+ years in retail or service operations, skilled in stakeholder management...

Join Uber for Business in Tokyo as a Senior Premium Support Specialist. Provide top-tier B2B support to our largest clients, resolving complex issues and conducting root cause analysis. Collaborate with cross-functional teams to drive customer satisfaction and generate actionable insights. Levera...

Join Uber's Center of Excellence in Taguig City as a Community Support Specialist. Provide high-quality phone support, resolve customer issues, and ensure satisfaction using your problem-solving and critical thinking skills. This role requires exceptional English communication and experience with...

Join Uber's Community Operations as a Regulatory Support Specialist in Sydney. You will ensure local compliance by triaging and drafting critical reports for regulators. This role requires excellent writing skills, stakeholder management, and a passion for problem-solving in a fast-paced environm...

Join Uber's community support team in Krakow as a Customer Support Representative. Utilize your B2 level Croatian and English to deliver exceptional, multi-platform support via email, chat, and phone. We seek a detail-oriented problem-solver with 6 months' experience, passionate about building tr...

Join Uber's Autonomous Vehicles team in Lisbon as a Senior Support Specialist. Utilize your excellent English and German (C1+) skills to handle customer interactions via phone and messaging. You will be central to building the best support experience, ensuring process improvement and advocating f...

Lead and scale Uber's Community Operations in Krakow as a Senior Team Lead. You will oversee 3-5 Team Leads, driving performance through data analytics and process improvement. This role requires 2+ years of leadership experience in core support, strong mentoring skills, and proficiency with anal...

Join Uber's Community Operations team in Stockholm as a Customer Support Representative. Deliver exceptional, multi-platform support in Norwegian (C1) and English/Swedish (B2). Champion user advocacy and problem-solving to elevate the customer experience. Be a dedicated owner in a dynamic, 24/7 g...

Join Uber's team in Krakow as a Business Development Specialist. You will manage driver relationships through proactive outreach and coaching, using your fluency in Greek and English. Your goal is to enhance driver earnings and retention by delivering personalized support and insights. This role ...

Join Uber's Community Operations team in Kuala Lumpur as a Community Support Specialist. Provide critical, empathetic support via chat and phone for safety and urgent incidents. Requires 6+ months of experience, strong problem-solving skills, and bilingual proficiency in English and Mandarin. Thi...