Uber - Customer Service

Lead and scale Uber's Community Operations in Krakow as a Senior Team Lead. You will oversee 3-5 Team Leads, driving performance through data analytics and process improvement. This role requires 2+ years of leadership experience in core support, strong mentoring skills, and proficiency with anal...

Join Uber's Community Operations team in Stockholm as a Customer Support Representative. Deliver exceptional, multi-platform support in Norwegian (C1) and English/Swedish (B2). Champion user advocacy and problem-solving to elevate the customer experience. Be a dedicated owner in a dynamic, 24/7 g...

Join Uber's team in Krakow as a Business Development Specialist. You will manage driver relationships through proactive outreach and coaching, using your fluency in Greek and English. Your goal is to enhance driver earnings and retention by delivering personalized support and insights. This role ...

Join Uber's Community Operations team in Kuala Lumpur as a Community Support Specialist. Provide critical, empathetic support via chat and phone for safety and urgent incidents. Requires 6+ months of experience, strong problem-solving skills, and bilingual proficiency in English and Mandarin. Thi...

Join our Merchant Expert team in Limerick as a proactive Uber Eats Coordinator. You will own merchant relationships, handle high-impact escalations, and drive retention through strategic outreach. We seek a detail-oriented specialist with 6+ months in customer service or merchant support, excepti...

Lead a team of 10-15 Customer Support Specialists in Chicago, driving performance and quality in messaging escalations. Utilize your leadership skills to develop talent, ensure KPIs are met, and foster a positive, accountable team environment. This role requires excellent communication, a flexibl...