Uber - Customer Service

Lead and develop high-performing teams as a Coe Team Lead for Uber’s ANZ Merchant support in Taguig City, Philippines. This people manager role focuses on coaching, data-driven decision-making, and operational excellence to enhance merchant partner experience. Ideal for candidates with strong com...

Join Uber in Lisbon as a **Uber For Business Support Specialist (French Speaker)**. Leverage your B2B support and Salesforce expertise to deliver world-class, high-quality service to corporate clients. This role requires professional French and English fluency, a customer-first mindset, and the a...

Join Delivery CX LATAM as a **Customer Experience Program Specialist** in São Paulo. Drive high-impact strategic initiatives, governance routines, and cross-functional projects to enhance operational excellence. Ideal for candidates with 3+ years in program management or CX, strong analytical ski...

Uber seeks a Safety Investigation Specialist II in Tokyo, Japan. You will provide world-class support for critical safety incidents, using exceptional communication in fluent Japanese and English. This role requires a calm, detail-oriented problem-solver with phone support experience and a custom...

Seeking a Courier CX Program Specialist in Tokyo to drive operational excellence for Uber Delivery Partners. You will manage projects, analyze data trends, and build sustainable solutions. Requires fluency in English & Japanese, 3+ years experience, and strong problem-solving skills. Lead stakeho...

Join Uber in Krakow as a COE Specialist I, providing exceptional customer support to riders and drivers. You need B2 Italian and English, 6 months of experience, and strong communication skills. Deliver high-quality service via email, chat, and phone, turning frustrated users into loyal advocates...

Join Uber in Lisbon as a French-speaking Rides Support Specialist. You'll deliver world-class omnichannel support via chat, email, and phone, resolving customer issues with empathy and precision. We seek professionals with 6+ months of customer service experience, fluency in French and English, a...

Join Uber in Lisbon as a Dutch-speaking Rides Support Specialist. Provide world-class virtual support via chat, email, and phone to riders and drivers. We seek a professional with Dutch and English fluency, 6+ months of customer service experience, and a user-first mindset. Enjoy a stable role wi...

Uber seeks an AI Experience Policy Specialist in Phoenix to serve as a human-in-the-loop gate for GenAI support tools. You will evaluate AI-customer interactions, assess policy accuracy, and identify risks to ensure quality and safety. Ideal candidates possess strong policy operations expertise, ...

Join Uber's safety team in Limerick as a Safety Investigations Specialist. You'll provide critical, empathetic support for urgent incidents, handling sensitive cases via phone and messaging. The role requires excellent communication skills, resilience in a high-volume environment, and a dedicatio...

Join our team in Taguig City as an Onboarding Specialist. You will own the merchant activation process from start to finish, ensuring a seamless experience. Your role involves auditing menus, uploading photos, and proactively unblocking merchants via calls and emails. We seek a detail-oriented, c...

Join our team as a Customer Experience Program Specialist in Mexico City. You will optimize merchant support processes, drive operational excellence, and implement data-backed solutions. This role requires strong analytical skills, project management expertise, and fluency in English to collabora...