T-Mobile - Customer Service

Join T-Mobile as a Mobile Associate, Store-in-Store in North Miami, where you'll drive customer engagement and sales in a high-traffic retail environment. Leverage your sales and customer service skills to identify needs, educate on products, and build lasting relationships. Bilingual candidates ...

T-Mobile seeks a Broadband Customer Support Specialist in Overland Park, KS to resolve escalated fiber and internet issues with professionalism. Leveraging 2+ years of telecom experience, you will collaborate with channel partners and internal teams to deliver comprehensive solutions. Enjoy top b...

Join our Santa Barbara team as a Mobile Associate in Retail Sales. Leverage your customer service and sales skills to deliver personalized tech solutions in a fast-paced environment. We offer a competitive compensation package including stock grants, 401(k), paid time off, and tuition assistance....

Join our Overland Park team as a Specialist, Customer Care Accessibility. You will resolve escalated, sensitive customer issues with discretion, managing complex cases via phone and email. We seek 2-4 years of customer service experience and strong communication skills. Enjoy benefits including m...

Join our Rochester team as an Account Associate, resolving customer inquiries and managing accounts to drive retention and revenue. Ideal candidates have a High School Diploma and 6 months of customer service experience. Enjoy top-tier benefits including annual stock grants, 401(k), paid parental...

Join T-Mobile in Oakland as a Customer Service Account Associate. You’ll own inbound calls, build lasting customer relationships, and deliver proactive solutions. We require a High School Diploma, Windows proficiency, and basic cloud tool skills. Enjoy a competitive Total Rewards package includin...

Join T-Mobile in Colorado Springs as a Customer Service Account Associate. You'll own customer relationships, resolve inquiries, and drive loyalty using multiple systems. We require a High School Diploma and 6 months of experience. Enjoy total rewards including stock grants, 401(k), paid time off...

Join T-Mobile as a Virtual Retail Mobile Expert in Overland Park, KS. Drive sales growth by delivering personalized wireless solutions to inbound callers. Leverage your customer service and sales experience to acquire new customers and build loyalty. Enjoy benefits like stock grants, 401(k), paid...

Drive customer retention and growth as a Client Success Manager for T-Mobile’s Enterprise and Government segments. Manage the full customer lifecycle, from onboarding to executive relationship building, while identifying upsell and cross-sell opportunities. Requires 4-7 years of account managemen...

Join us as a Business Account Expert in Las Vegas, providing proactive inbound care and resolution for business customers. You'll manage accounts, identify service enhancements, and handle payment arrangements while meeting quality standards. Requires a High School Diploma, Windows proficiency, a...

Join T-Mobile as an Expert, Enterprise Business Care in Irving, TX. You'll deliver exceptional Un-Carrier service, resolve billing issues, and support sales teams with account management. Requires 2-4 years customer service experience, strong organizational skills, and MS Office proficiency. Enjo...