Sutherland - Jamaica, Customer Service

Join Sutherland in Kingston as a Retail Customer Service and Sales Associate. Use consultative selling and active listening to convert inbound inquiries into sales while exceeding KPIs.

Join Sutherland in Portmore as a Disability and Leave Services Associate on a contract basis. Manage employee leave cases, ensure compliance, and provide holistic support. Requires English proficiency and flexible shift availability.

Join Sutherland as a Patient Scheduling Associate in Kingston, Jamaica. Handle patient exam scheduling, inbound/outbound calls, and VIP physician requests. Requires CXC/GCE subjects, BPO experience an asset.

Join Sutherland in Kingston as a Mobile Telecommunications Support Associate. Handle inbound and outbound calls, resolve mobile queries, and deliver excellent customer service. Flexible shifts, onsite training, and growth opportunities await.

Join Sutherland in Portmore, Jamaica as a Banking Collections and Customer Service Associate. Handle inbound/outbound calls, educate customers on account status, and secure payment arrangements. Flexible shifts, onsite training, and growth opportunities await.

Join Sutherland in Kingston as a Retail Customer Service and Sales Associate. Use consultative selling and active listening to convert inquiries into sales. Grow your career with a driven team.

Join Sutherland in Kingston as a Patient Scheduling Associate in Radiology. Handle patient calls, schedule exams, and deliver exceptional service. Requires 3-4 CXC subjects, flexible shifts, and onsite training.

Join Sutherland as a Retail Customer Service Associate in Kingston, Jamaica, serving US customers. Handle inquiries, resolve issues, and build trust. Requires English proficiency, flexible shifts, and a winning attitude.

Join Sutherland in Mandeville as an Inbound Auto Loans Collections Associate. Handle high-volume calls, solve customer needs, and enjoy flexible shifts. Customer service experience preferred.

Join Sutherland as a Retail Customer Service Associate in Kingston, Jamaica. Handle customer inquiries, resolve issues, and build trust for a large e-Commerce Furniture Marketplace. Must be 18+, flexible for any shift, and pass English assessments.

Join Sutherland as an Accommodation Services Agent in Kingsland, Mandeville. Manage customer profiles, draft communications, and maintain compliance-ready documentation. Apply today!

Join Sutherland as an Absence Management Associate in Mandeville, Jamaica. Handle leave claims, make determinations, and support clients via phone and email. Requires CXC subjects, customer service skills, and attention to detail.