Plusnet - India, Gurugram

Join BT Group as a Learning Operations Professional in Gurugram. You will support HR operations, including HRIS management, data analysis, and process improvement. Utilize your skills in regulatory compliance, stakeholder management, and agile methodologies to ensure smooth HR service delivery. C...

Lead the transformation of BT's financial control framework in Gurugram. As a qualified accountant or auditor, you will ensure program integrity and improve control efficiency. This pivotal role requires influencing stakeholders and explaining complex systems to senior leadership. Drive best prac...

Join our team in Gurugram as a Quality Expert, focusing on Service Governance & Insights. You will assist in designing governance frameworks, analyzing service performance metrics, and driving continuous improvement. Key requirements include ITIL 4, risk management, and a strong growth mindset fo...

Lead HR service delivery and operational excellence from our Gurugram Global Services Hub. You will manage a large team, oversee payroll, lifecycle processes, and drive digital optimization. This senior role requires strong leadership, global stakeholder collaboration, and expertise in HR systems...

Join our team in Gurugram as a Customer Service Support Advisor. You will assist customers across all channels, focusing on issue resolution, complaint management, and technical support. This role requires strong problem-solving, communication, and stakeholder management skills. Help us deliver e...

Join our team in Gurugram as an Incident Management Professional. You will manage end-to-end voice incidents for Legacy and CCaaS solutions, focusing on Genesys Cloud and Cisco IPT. Utilize your 4+ years of experience to ensure SLA adherence and excellent customer service. This role requires stro...

Join BT Group in Gurugram as a Sales Coach Professional, driving customer success and value. You will manage complaints, resolve issues, and build strong customer relationships using your commercial acumen. This role focuses on improving service processes and metrics to ensure retention and growth.

Lead a dynamic customer service team in Gurugram, driving post-sales support and issue resolution. You will inspire performance, manage escalations, and leverage customer insights for continuous improvement. This role requires strong leadership, problem-solving skills, and a focus on KPI monitori...

Join BT Group in Gurugram as a Digital Analytics Specialist. You will design and run analytics processes using SQL, Python, and BI tools to drive data-informed decisions. Your role involves advanced data analysis, building compelling dashboards, and delivering key insights across the business. Th...

Join BT Group as a Digital Analytics Specialist in Gurugram. Utilize your expertise in GA4, Adobe Analytics, SQL, and GCP to analyze user behavior and drive optimization. You will translate data insights into actionable strategies, collaborating with cross-functional teams to enhance product perf...

Lead a global team in Gurugram, translating complex business needs into innovative, end-to-end technical solutions. Utilize your expertise in solution architecture, design, and migration to drive customer success and build senior-level relationships. This leadership role demands commercial acumen...

Join our team in Gurugram as a Software Engineering Professional. You will architect scalable solutions using C#, .NET Core, Angular, and microservices. Your role involves full-cycle development, from PoCs to CI/CD, ensuring high-quality, performant code. We value strong problem-solving, mentorsh...