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Join SpotOn as a Product Configuration Specialist in Krakow. You will lead POS system configuration, optimize complex menu builds, and ensure seamless platform integration for restaurant clients. We seek a specialist with 2-3 years in client-facing roles, deep restaurant operations knowledge, and...

Lead complex menu design and POS system optimization for restaurant clients at SpotOn. This client-facing role requires deep restaurant operations knowledge and expertise in technical configuration. You'll ensure seamless integrations, troubleshoot issues, and drive client success. Based in Mexic...

Lead a team to deliver exceptional POS implementation for clients in this Chicago-based role. Drive performance on key metrics like activation rates and client satisfaction. Requires 8+ years in customer success and 3+ years managing teams, ideally in fintech/SaaS. Enjoy comprehensive benefits in...

Lead a team to deliver exceptional POS implementation for clients in this Onboarding Manager role. Drive performance on key metrics like activation rates and client satisfaction (NPS/CSAT) while fostering team development. This Royal Oak-based position requires 8+ years in customer success and 3+...

Seeking a Senior Business Analyst in Krakow to bridge finance and customer experience. You'll design CX scorecards, build predictive models, and create dashboards using Power BI, Snowflake, and Salesforce. This hybrid role requires 5+ years' experience and offers private healthcare and a modern o...

Join our team as a Customer Service Agent in Kraków, supporting innovative restaurant technology. This hybrid role requires excellent English communication, problem-solving skills, and 1-3 years of customer service experience. Enjoy benefits like private healthcare, a modern office, and a support...

Join SpotOn as a Senior Client Success Manager in O'ahu, Hawaii. You'll ensure client success by installing hardware, delivering on-site training, and building lasting relationships. This role requires strong technical troubleshooting skills, restaurant industry experience, and a passion for exce...

Join our team as a Retention Specialist in Krakow. You will proactively manage key accounts, prevent churn, and strengthen client partnerships through solution-oriented support. We seek a proactive professional with 1-3 years of experience in client retention and strong communication skills. Enjo...

Lead and develop a Client Success team in Krakow, ensuring exceptional service for key merchant partners. Utilize SFDC data to drive portfolio health, retention, and operational excellence. This role requires 2-5+ years of managerial experience in payments/software and strong coaching skills. Ben...

Join SpotOn as an Associate Client Success Partner in Raleigh. Build lasting relationships, drive client retention, and generate referrals for our restaurant partners. This role requires strong customer service skills, restaurant operations knowledge, and a collaborative mindset. We offer compreh...