Microsoft Corporation - Japan, IT - Administration

Join Microsoft's Customer Service & Support team in Tokyo as a Support Escalation Engineer specializing in Azure Networking. You will resolve complex technical issues for global customers, leveraging deep expertise in TCP/IP, VPN, BGP, and cloud infrastructure. This role requires hands-on experie...

Lead a team of expert Support Engineers in Tokyo, resolving complex technical issues for Microsoft customers. This role requires fluency in Japanese and strong English skills, plus 5+ years in operations or management. Drive product improvements while honing your leadership and customer relations...

Join Microsoft's elite Detection and Response Team (DART) as a Senior Resilience Lead in Tokyo. Design and deliver proactive security offerings, workshops, and tabletop exercises to enhance customer cyber resilience. This role requires deep technical expertise, 75% travel, and business-level flue...

Join Microsoft's CSS team in Tokyo as a Technical Support Engineer specializing in Intune. You will resolve complex technical issues, leveraging AI tools and collaborating across teams. This role requires 3+ years of IT experience and fluency in both English and Japanese. Accelerate your career w...

Lead and develop a team of Critical Environment Engineers in Tokyo, ensuring safe and reliable operations of mission-critical data center infrastructure. Drive standardization, risk management, and incident response excellence across multiple sites. This role offers significant training, growth o...

Lead critical customer escalations as a Senior Support Escalation Manager in Tokyo. Utilize your 8+ years of tech industry experience and fluency in Japanese & English to resolve complex issues. You will collaborate with engineering teams, drive process improvements, and mentor colleagues. This r...