Intercom - Hybrid work

Join our Chicago team as a Technical Support Specialist, a pivotal role beyond typical support. You'll own complex technical queries, troubleshoot APIs and webhooks, and act as a trusted advisor. We seek a curious, collaborative professional with 3-5 years in SaaS/B2B support and a passion for AI...

Join Intercom in Dublin as a Technical Support Engineer. This hands-on role goes beyond tickets, partnering with global customers on complex integrations using your web dev (HTML, JS, CSS) and API skills. You'll troubleshoot deeply, influence product direction, and ensure exceptional customer exp...

Shape the future of AI-driven customer service as a Senior Customer Success Manager in San Francisco. Partner with enterprise C-suite leaders to guide their AI Agent transformation, driving adoption and measurable business outcomes. This strategic role requires 4-7 years of consulting or SaaS CSM...

Lead the future of AI-first customer support in London. As a Senior Customer Experience Architect, you will guide enterprise clients through transformative strategy, leveraging platforms like Intercom to design optimized, AI-driven support models. This pivotal role requires proven leadership expe...

Join Intercom's Technical Support Engineering team in Sydney. Utilize your web development skills (HTML, JS, CSS, APIs) to solve complex technical issues and shape the product. Enjoy a hands-on role with competitive salary, equity, catered lunches, and a great benefits package.

Join Intercom in San Francisco as a Principal Solutions Engineer. Leverage your 10+ years of technical pre-sales expertise to be a trusted advisor, designing tailored solutions and leading impactful Proof of Concepts. You will translate complex business challenges into value, driving customer suc...

Join Intercom as our first Learning Multimedia Designer in Chicago. Transform complex product concepts into engaging video tutorials using Adobe Creative Suite. Collaborate with educators to create high-quality learning content that drives customer success. Enjoy competitive pay, equity, and comp...

Join Team Web as a Senior Full Stack Engineer in London. Shape the future of Intercom's core website using React, Next.js, and AWS. Build robust, full-stack solutions while collaborating with marketing and design teams. Enjoy competitive salary, equity, comprehensive benefits, and a stocked kitchen.

Join Intercom as a Founding Value Consultant in Chicago. Shape the future of our Value Consulting function for Fin, our AI Agent. Partner with sales to build ROI models, lead strategic engagements, and prove business impact for top customers. Enjoy competitive pay, equity, and comprehensive benef...

Join Intercom in Dublin as a High Touch Customer Success Manager. Leverage your 5+ years of SaaS experience to build trusted advisor relationships with enterprise clients. Drive product adoption, value realization, and long-term growth through strategic success plans. Enjoy competitive salary, eq...

Join Intercom in San Francisco as a Senior Solutions Engineer. Leverage your 7+ years of technical pre-sales expertise to be a trusted advisor, designing tailored AI solutions and leading impactful Proof of Concepts. You'll collaborate cross-functionally to solve complex challenges and enjoy comp...

Join Intercom in London as a High Touch Customer Success Manager. Leverage your 5+ years of SaaS experience to build trusted advisor relationships with enterprise clients. Drive product adoption, value realization, and long-term growth through strategic success plans. Enjoy competitive salary, eq...