Intercom - United States

Join Intercom's Legal team as a Senior Employment Counsel. Provide global expertise on employment law across the US, UK, Ireland, Australia, and Germany. Leverage your 10+ years of experience to manage compliance, policies, and litigation. Enjoy competitive pay, equity, comprehensive benefits, an...

Drive high-impact strategic projects as a GTM Strategic Projects Lead in San Francisco. Partner with executives to solve complex, cross-functional challenges across Sales, Customer Success, and Growth. This role offers a unique chance to be a versatile force multiplier in a dynamic B2B SaaS envir...

Join Intercom's Analytics Engineering team in San Francisco. Design scalable data pipelines and models using advanced SQL, DBT, and Snowflake. Enjoy competitive pay, equity, great benefits, and shape data-driven decisions for the entire business.

Join Intercom in San Francisco as a Senior Solutions Architect. Leverage your 6+ years of SaaS experience to be a trusted technical advisor, guiding customers on API integrations and AI-driven automation with Fin. You'll provide strategic expertise on deployments, security, and scaling, thriving ...

Join Intercom as a Senior Solutions Architect in Chicago. Leverage your 6+ years of SaaS expertise to guide customers on API integrations, AI automation, and security. Be the technical advisor who unlocks the full potential of Intercom and Fin, our AI Agent, ensuring seamless deployment and long-...

Lead the delivery of Intercom's AI Professional Services from our Chicago office. Manage a team and partners to ensure successful customer adoption and scalable implementations. This strategic role requires 7+ years in SaaS/AI services and expertise in hybrid delivery models. Enjoy competitive pa...

Lead the delivery of Intercom's AI Professional Services in San Francisco. This strategic role requires 7+ years in SaaS/AI services and experience managing hybrid delivery teams. You will ensure successful customer adoption and scale our services model. Enjoy competitive compensation, equity, an...

Join our Chicago team as a Technical Support Specialist, a pivotal role beyond typical support. You'll own complex technical queries, troubleshoot APIs and webhooks, and act as a trusted advisor. We seek a curious, collaborative professional with 3-5 years in SaaS/B2B support and a passion for AI...

Shape the future of AI-driven customer service as a Senior Customer Success Manager in San Francisco. Partner with enterprise C-suite leaders to guide their AI Agent transformation, driving adoption and measurable business outcomes. This strategic role requires 4-7 years of consulting or SaaS CSM...

Join Intercom in San Francisco as a Principal Solutions Engineer. Leverage your 10+ years of technical pre-sales expertise to be a trusted advisor, designing tailored solutions and leading impactful Proof of Concepts. You will translate complex business challenges into value, driving customer suc...

Join Intercom as our first Learning Multimedia Designer in Chicago. Transform complex product concepts into engaging video tutorials using Adobe Creative Suite. Collaborate with educators to create high-quality learning content that drives customer success. Enjoy competitive pay, equity, and comp...

Join Intercom as a Founding Value Consultant in Chicago. Shape the future of our Value Consulting function for Fin, our AI Agent. Partner with sales to build ROI models, lead strategic engagements, and prove business impact for top customers. Enjoy competitive pay, equity, and comprehensive benef...