IKEA - Customer Service

Lead our checkout services team in Gwangmyeong-Si, South Korea, ensuring an exceptional customer experience. You will implement efficient payment processes, manage budgets, and develop a people-focused culture. Ideal candidates have proven leadership skills and a passion for IKEA's values in a re...

Lead customer service and drive retail excellence in Pisa. Utilize your leadership skills and deep knowledge of the customer lifecycle to implement service strategies and manage store KPIs. You will ensure a seamless omnichannel experience and deploy a full services offer. Benefits include struct...

Lead our checkout team in Seoul, ensuring a seamless and positive final customer experience. You will coach co-workers, optimize cash line efficiency, and resolve issues in a fast-paced retail environment. Ideal candidates are passionate leaders with strong service industry and analytical skills,...

Join our IKEA Brooklyn team as a Retail Customer Service Associate specializing in returns. You'll create a positive customer journey by handling exchanges and providing efficient, empathetic service. We prefer 1 year of experience and offer benefits like generous PTO, a co-worker discount, and p...

Join IKEA Brooklyn as a Retail Customer Service II specialist. Utilize your customer service experience to create positive shopping journeys and build emotional connections. Enjoy generous benefits like paid time off, parental leave, and a co-worker discount in this dynamic retail role.

Join IKEA Philadelphia as a Retail Cashier Associate, creating a positive final touchpoint for customers. You will provide efficient checkout, offer services, and resolve concerns to build loyalty. Enjoy benefits like generous PTO, parental leave, a co-worker discount, and comprehensive health pl...

Join our IKEA Philadelphia team as a Carts Attendant, ensuring a smooth and enjoyable shopping experience. This role requires physical stamina for lifting and outdoor work, with full open availability from 9:00AM to 10:30PM. Enjoy comprehensive benefits including generous paid time off, a co-work...

Lead the customer journey at IKEA Kuwait as a Shopping Experience Manager. You will recruit and develop a high-performing team to ensure a seamless, inspiring, and family-friendly store environment. This role requires native Arabic and English fluency, proven retail leadership, and a passion for ...

Join IKEA Edmonton as a Checkouts Co-worker, providing exceptional customer service in a fast-paced retail environment. Utilize your detail-oriented skills to handle returns, exchanges, and transactions while ensuring stock accuracy. This physically active role offers benefits like wellness days,...

Join our Edinburgh team as a Customer Relations Assistant. Use your problem-solving skills to resolve complaints, manage returns, and assist with product assembly. We value a customer-first mindset, tech literacy, and composure. Enjoy benefits like a 15% IKEA discount, life assurance, and an enha...

Join our IKEA Jacksonville team as a Carts Co-Worker. This active role involves outdoor work, lifting up to 50lbs, and providing excellent customer service at car loading zones and other support areas. We offer a comprehensive benefits package including paid time off, parental leave, and a co-wor...

Join IKEA Milton Keynes as a Customer Service Assistant. You will resolve inquiries, handle returns, and ensure a smooth payment process, providing excellent support. We seek a proactive team player with a customer-first mindset and strong problem-solving skills. Enjoy benefits like a 15% discoun...