IKEA - Customer Service

Lead a passionate customer experience team at IKEA in Stoughton, MA. We seek a leader with 3+ years of retail management experience to coach co-workers, optimize Cash Lanes & Click and Collect, and drive KPI improvements. Enjoy generous benefits including paid parental leave, tuition assistance, ...

Join IKEA in Norfolk as a Retail Customer Service and Returns Associate. Leverage your 1 year of sales or customer service experience to create positive customer journeys, handle accurate transactions, and manage smooth returns. Enjoy generous paid time off, paid parental leave, and a co-worker d...

Join IKEA Wilrijk as a Teamleader Customer Relations and lead a passionate team in building lifelong customer connections. You’ll drive turnover growth, handle complaints with empathy, and coach your team in a dynamic omnichannel environment. Enjoy benefits like eco-vouchers, hospital insurance, ...

Join IKEA Richmond as a Carts Co-worker and deliver exceptional customer service in a fast-paced retail environment. You’ll assist with loading merchandise, maintain cart flow, and support returns while working closely with warehouse teams. Ideal candidates have 6 months of high-volume retail or ...

Join IKEA Richmond as a Ballroom Co-worker, supervising children in a safe, joyful play environment. We seek a cool, proactive individual with 6+ months retail customer service experience and First Aid/CPR certification. Enjoy wellness days, extended health/dental/vision coverage, RRSP matching, ...

Join IKEA Coquitlam as a Checkout Service Co-worker and deliver exceptional customer experiences in a multichannel retail environment. With 1+ year of experience, you’ll engage customers, achieve KPIs, and support team growth. Enjoy wellness days, extended health/dental/vision, RRSP matching, bon...

Join IKEA as a Customer Support Manager in Marsden Park, Australia. Lead and coach a high-performing team to prioritize exceptional customer experiences in a dynamic retail environment. Leverage your people management and data analysis skills to drive satisfaction and implement global solutions. ...

Senior Sales Generalist needed in Hyderabad, India. Leverage 2+ years of sales experience and expert IKEA product knowledge to deliver complex home furnishing solutions via remote channels. Drive sales through live video calls and digital planning tools, combining a strong commercial mindset with...

Join IKEA as a Customer Support Centre Representative in Tempe, Australia. Handle high-volume inbound calls, chats, and emails, providing empathetic after-sales solutions and resolving complex cases. We seek proven customer service experience, strong problem-solving skills, and a customer-centric...

Join our Mumbai team as a Customer Relations Co-worker and deliver exceptional service in a fast-paced retail environment. Leverage your strong interpersonal skills and problem-solving abilities to handle inquiries, resolve complaints, and optimize the shopping experience. We seek a friendly, emp...

Join IKEA as a **Customer Service Associate (Childcare)** in Costa Mesa, CA. Create a safe, fun environment for children while building meaningful relationships with families. No prior childcare experience required—just a passion for positive impact and inclusivity. Enjoy generous benefits includ...

Join our Tampa team as a Carts Attendant, ensuring a seamless shopping experience by managing carts and loading zones. You’ll stock physical shopping tools, assist customers with car loading, and maintain a clean, safe outdoor area. This role requires lifting up to 50lbs and frequent walking, wit...