Helpware - Remote work

Join our Service Desk as an MSP Dispatcher in Cebu or Taguig. You will triage, prioritize, and assign tickets, ensuring timely resolution and SLA compliance. This role requires strong organization, excellent communication, and experience with PSA tools. Be the vital link between clients and techn...

Join Helpware's Guadalajara team as a Sales Development Representative. Utilize your C1 English and 6+ months of experience to qualify leads and create exceptional first impressions. You will engage prospects via phone, web inquiries, and creative follow-ups to build the sales pipeline. This role...

Lead a dynamic sales team in Guadalajara, driving cold calling campaigns and managing the full sales cycle for short-term client engagements. We seek a proactive Team Lead with C1 English and 6+ months of experience. Join Helpware to leverage cutting-edge solutions in a global, tech-driven enviro...

Join our team as a Learning & Development Officer, shaping the skills of customer service representatives. You will design and deliver dynamic training programs using in-class, virtual, and blended methods across multiple US locations. This role requires 1+ years of BPO training experience, excel...

Seeking a proactive System Administrator to manage and optimize Microsoft Azure and enterprise infrastructure in Ukraine. This role requires 3-5 years of experience, strong PowerShell skills, and expertise in security, Active Directory, and virtualization. You will ensure system stability, lead t...

Seeking a Senior Operations Manager to oversee contact center operations and workforce management for key client accounts. You will ensure the achievement of service levels, KPIs, and financial targets while managing client relations. This role requires 3-5 years of managerial experience in call ...

Join our team as an IT Helpdesk Support Technician in Cebu or Taguig. Provide vital technical support to healthcare clients, resolving issues both remotely and onsite. We seek a skilled professional with 3+ years of experience, strong Windows/Mac knowledge, and excellent customer service. Relevan...

Join Helpware as an English Customer Support Representative in Ukraine. Provide first-class technical support via ticketing systems and CRM tools for global clients. We seek a motivated, organized team player with B2 English and a passion for customer service. Enjoy competitive USD-linked pay, me...

Join Helpware as a Sales Development Representative in Guadalajara. Leverage your 1+ year of telephone sales experience to connect with decision-makers and close deals. Enjoy benefits like sales bonuses, medical insurance, and potential work-from-home flexibility. This role is perfect for a resul...

Join our global technical support team as a Tier 2 Support Engineer in Guadalajara. You will solve complex technical issues for enterprise customers, leveraging 3-5 years of SaaS/security support experience. This remote role offers medical insurance and requires strong troubleshooting, communicat...

Join Helpware as an HR Coordinator in Martinsville, USA. Support HR processes, employee relations, and engagement activities in a global tech-driven environment. Ideal candidates have 1+ years of HR experience, proficiency in HRIS systems, and strong organizational skills. We offer benefits, grow...