Helpware - Philippines, Customer Service

Join a dynamic team in Taguig, Philippines as a Customer Service Representative. We seek candidates with proven customer service or sales experience, strong communication skills, and the ability to multitask. You will handle inquiries, resolve issues, and build lasting client relationships. This ...

Join our team as a Customer Service Representative in Taguig, Philippines. You’ll handle inbound calls, emails, and chat, providing top-tier support and building strong client relationships. Requires 2+ years of call center experience, excellent communication skills, and flexibility to work 5a-8p...

Helpware seeks an experienced Team Leader in Cebu, Philippines, to drive team performance in a dynamic BPO environment. You will coach and mentor 10-15 agents, monitor key metrics, and ensure client goals are exceeded. Ideal candidates have 2+ years of supervisory experience, strong leadership sk...

Join our team as a Membership Service Advocate in Cebu, Philippines. You’ll deliver exceptional customer care by assisting beneficiaries with account updates, plan information, and issue resolution. Ideal candidates have 3+ years in a high-volume call center or healthcare/hospitality environment,...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver frontline assistance via email and chat. This role requires strong written communication, empathy, and experience with e-commerce platforms like Shopify, Intercom, and Gorgias. You will resolve inquiries, document i...