Helpware - Philippines, Customer Service

Helpware seeks a Customer Support Representative in Cebu, Philippines, to deliver top-tier e-commerce support. Ideal candidates possess experience with Shopify, Intercom, and Gorgias, strong written communication, and a proactive, ownership-driven mindset. You will handle multiple cases daily, ad...

We are seeking a Customer Service Representative in Taguig, Philippines, to deliver cutting-edge support. You will handle inquiries, troubleshoot issues, and update records using various tools. Ideal candidates possess strong communication, problem-solving, and multitasking skills, with a positiv...

Seeking an experienced **Team Leader (RI/PSC)** in **Cebu, Philippines** to drive team success in the BPO industry. You will monitor performance metrics, coach 10-15 agents, and manage client expectations. Requires 2+ years of supervisory experience, strong leadership skills, and flexibility for ...

Join our team in Cebu as a Patient Service Coordinator. Utilize your 1+ year of medical admin experience, knowledge of ICD10/CPT coding, and excellent communication skills. You will ensure efficient scheduling, verify insurance, and coordinate patient care in a fast-paced environment. This role i...

Join our team in Cebu as a Technical Support Representative for Avanos Medical. Provide expert support for capital equipment like Game Ready, utilizing SAP and Salesforce. This role requires strong troubleshooting skills, excellent communication, and a proactive customer service mindset to resolv...

Join our team in Taguig as an Email Support Representative. Provide expert technical support for mobile and social games via email and ticketing systems. We seek a fluent English speaker with customer service experience, strong troubleshooting skills, and a detail-oriented, empathetic approach. E...

Join our clinical support team in Cebu as a Customer Service Representative. Provide first-level support via phone, email, and chat, assisting patients, pharmacies, and doctors. Utilize your 6+ months of customer service and clinical experience to troubleshoot issues and document interactions. Be...

Join our team in Cebu as a Customer Service Analyst, providing best-in-class order management and logistics support. You will strengthen key client relationships and drive efficiencies using your 3+ years of experience. This role requires a detail-oriented, proactive problem-solver with excellent...

Join our team in Cebu as a Customer Support Representative. Provide excellent first-level support via email and chat, using your strong English communication skills. This full-time role requires 6+ months of CSR experience and offers a standard Monday-Friday EST schedule. Become a product expert ...