Helpware - Customer Service

Join our team in Guadalajara as a Patient Support Specialist. You will ensure successful prescription journeys by assisting patients via phone, email, and chat. We seek a passionate individual with 1+ years of customer service experience for this fast-paced role. Help patients navigate insurance,...

Join Helpware as an English Customer Support Representative in Ukraine. Provide first-class technical support via ticketing systems and CRM tools for global clients. We seek a motivated, organized team player with B2 English and a passion for customer service. Enjoy competitive USD-linked pay, me...

Join our team as a Customer Service Representative in a key US city. This remote role requires bilingual English/Vietnamese skills to handle inbound/outbound calls and build strong client relationships. We offer work-from-home setup, great culture, and growth opportunities for dedicated professio...

Join our team as a Customer Service Representative in Nashville, supporting patients and healthcare providers via phone and chat. You will handle prescription inquiries, troubleshoot mail-order issues, and become an expert on GLP-1 products. This remote role offers paid training, benefits, and a ...

Join our growing Helpware team in Guadalajara as a Scheduling Receptionist. Utilize your customer service experience and fluent English (C1) to manage patient calls and schedule appointments. You will provide excellent support using EHR software in a dynamic, technology-driven environment.

Join our team in Guadalajara as a Customer Support Representative. You will resolve inquiries and complaints via phone and email, ensuring excellent service. We seek a detail-oriented problem-solver with 6+ months of experience and strong communication skills. This role is perfect for a proactive...

Join our team in Cebu as a Customer Service Analyst, providing best-in-class order management and logistics support. You will strengthen key client relationships and drive efficiencies using your 3+ years of experience. This role requires a detail-oriented, proactive problem-solver with excellent...