Healthfirst - Customer Service

Bilingual CCO Service Agent needed in New York to deliver exceptional customer experiences in a fast-paced healthcare contact center. You will resolve member and provider inquiries, meet KPIs, and drive improvements. Requires a High School Diploma and customer service experience. Benefits include...

Join Healthfirst as a CCO Service Agent in New York, delivering exceptional customer service to members and providers across all lines of business. You’ll handle inquiries, resolve complaints, and meet KPIs in a fast-paced, omnichannel contact center environment. Requires a High School Diploma an...

Join Healthfirst as a Field Service Agent in Manhattan. Be the vital in-person liaison, resolving complex customer inquiries and ensuring an exceptional experience. This role requires strong conflict resolution skills in a fast-paced, multi-channel environment. We offer comprehensive benefits inc...