Healthfirst - Customer Service

Bilingual Sales Operations Service Agent needed to deliver exceptional support to brokers and agents across the U.S. Leverage your Spanish, Mandarin, or Cantonese skills to handle phone, email, and chat inquiries regarding eligibility, claims, and commissions. We seek candidates with telephonic c...

Healthfirst seeks a Field Service Agent in New York City to serve as an in-person liaison, resolving member and provider inquiries across all Lines of Business. This customer-facing role requires conflict resolution skills, empathy, and experience handling escalated issues in a fast-paced environ...

Join Healthfirst as a **Field Service Agent** in **Brooklyn, NY**. You'll be the in-person liaison resolving member & provider inquiries, de-escalating complaints, and improving customer experience. Requires a High School Diploma, customer service experience, and conflict resolution skills. Bilin...

Join our team as a State Programs Member Engagement Specialist in New York! You'll educate and enroll members in Medicaid, CHP, EP, and QHP plans, assist with recertifications, and conduct outreach at hospitals and community sites. Requires knowledge of healthcare products, Microsoft Office, and ...