ElevenLabs - Customer Service

Lead a high-performing Customer Success team in Western Europe (DACH/France/BENELUX) as a strategic player-coach. Drive NRR, retention, and expansion by managing key accounts and coaching CSMs. Requires 10+ years SaaS experience, deep regional expertise, and a passion for developing talent. Enjoy...

Lead a high-performing Customer Success team in London, driving NRR, retention, and expansion for UK&I SaaS accounts. As a player-coach, you'll manage key accounts while coaching and developing talent. This role requires 10+ years in SaaS CS, 5+ in people leadership, and a passion for building a ...

Join ElevenLabs as a Customer Success Manager for Western Europe. Drive adoption of our AI speech and creative tools, managing commercial outcomes and revenue retention. Requires 5+ years in B2B SaaS, fluency in French and English, and AI/API expertise. Enjoy a supportive culture with professiona...

Drive adoption and revenue growth for a cutting-edge AI voice platform as a Customer Success Manager for Southern Europe. You'll partner with B2B clients, leveraging your SaaS experience and fluency in Italian or Spanish. Own commercial outcomes, from onboarding to renewals, while enjoying a cult...

Drive adoption and revenue growth for ElevenLabs' AI voice platform across EMEA. You'll manage ~80 accounts, using analytics to unblock value and achieve retention targets. Requires 1-3 years in B2B SaaS/Developer Tools, quota ownership, and a second European language. Join a culture of innovatio...

Drive adoption and revenue growth for ElevenLabs' AI voice platform across the Nordics. You'll onboard clients, analyze usage to unlock value, and own commercial outcomes like renewals and expansion. Requires 5+ years in B2B SaaS/Developer Tools, fluency in Swedish and English, and expertise in A...

Join ElevenLabs, a leader in audio AI, as a Customer Support Specialist. Utilize your 2-3 years of SaaS tech support experience to resolve tickets and troubleshoot API issues in a remote, startup environment. Enjoy a culture of innovation with benefits like learning stipends and an annual offsite...

Drive growth and retention for high-value enterprise accounts as a Strategic Customer Success Manager. Leverage 7+ years of SaaS experience and technical acumen to be a trusted advisor, shaping account strategy and linking product usage to key business outcomes. Enjoy a culture of innovation, pro...

Join ElevenLabs as a Customer Success professional in the USA. Leverage your 3-7 years of SaaS experience to manage enterprise accounts and build lasting client relationships. Drive customer excellence and scale our playbook in a dynamic, voice-tech environment with strong growth and development ...

Join ElevenLabs as a Customer Success professional in the USA. Leverage your 3-7 years of SaaS experience to manage key accounts and build lasting client relationships. Drive customer excellence and product adoption in a dynamic, voice-tech community. Enjoy a culture of innovation, growth paths, ...

Join ElevenLabs, a leader in AI audio technology, as a Customer Success Manager for the Middle East. Based in the UAE, you will own a portfolio of 50 enterprise clients, driving adoption, renewals, and expansion. We seek a SaaS professional with 5-7 years' experience, a builder mindset, and a str...

Join the pioneering Customer Success team for Spanish LATAM at a fast-paced SaaS company. Leverage 5-7 years of CS experience to own a book of enterprise clients, driving renewals, expansion, and exceptional NRR. This commercial role in Mexico offers a chance to build scalable frameworks for miss...