Dotdigital - Remote work

Join Alia as a Customer Support Specialist in Colombia. Be the first point of contact for Shopify merchants, troubleshooting issues and guiding best practices. Ideal for empathetic, tech-curious pros with 1+ year SaaS/eCom support experience using Intercom and Slack. Collaborate with Engineering ...

Dotdigital seeks an experienced Information Security Analyst to protect its people, products, and cloud platforms. This hands-on role involves security operations, incident response, and vulnerability management within ISO 27001 frameworks. You will collaborate with Engineering and Product teams ...

Senior Director of Product Management role leading a team across Marketing, Personalization, Loyalty, and Communications API at Dotdigital. Requires 5+ years leading B2B SaaS PM teams, expertise in sales-led go-to-market execution, and AI/ML product development. Drive modernization and PM discipl...

Join our team as a Product Expert (Tier 1) in South Africa! Leverage 2+ years of customer support experience and technical skills in HTML/CSS to resolve complex issues for SaaS and Ecommerce clients. You’ll master multiple applications, provide empathetic service, and improve internal documentati...

We are seeking a skilled PHP Software Engineer to build and maintain high-performing marketing websites for Dotdigital. You will collaborate with engineers and designers, leveraging modern PHP, custom WordPress development, and SASS expertise. The role offers remote work from South Africa or Pola...

Join our growing DevOps team as a **Platform Operations Engineer** to design and manage scalable cloud infrastructure for the Dotdigital SaaS platform. You'll leverage **Azure**, **Terraform**, **Kubernetes**, and **CI/CD pipelines** to ensure 24/7 global uptime. Work remotely from the UK, Poland...

Product Manager sought for Dotdigital’s Connectivity & Insights pod in South Africa. Drive integrations strategy for our CXDP and Fresh Relevance platforms, managing end-to-end Agile product lifecycles. Ideal candidate has API, iPaaS, and AI tool experience, plus strong stakeholder collaboration ...

We are seeking a Tech Support Specialist to assist customers with setup and resolve technical issues requiring web development knowledge. You will serve as a frontline resource, troubleshooting HTML, CSS, and JavaScript problems while building documentation for self-service. This remote role is o...

Senior Data Engineer needed to build scalable data systems and real-time pipelines at Dot Digital. You will design robust Python and Spark solutions, optimize cloud-based data warehousing, and collaborate with data science teams. This UK-based role offers parental leave, medical benefits, and wel...

Principal Data Engineer role leading next-gen data platform development. Build scalable, intelligent systems using Python, SQL, and cloud environments (Azure, AWS, GCP). Drive real-time services and insights with Kafka, data orchestration, and AI automation. Remote-friendly in South Africa, UK, o...

Join our Product Engineering team in South Africa as an Integrations Engineer. You will build scalable, high-performance integrations using a low-code IPaaS like Tray.ai. Collaborate within a remote-first scrum team, leveraging REST, GraphQL, and AI tools. We offer medical benefits, wellbeing rew...

Seeking a Partnerships Manager in the Americas to drive growth with marketing agencies and service providers. This role blends sales, business development, and account management for our customer engagement platform. The ideal candidate has 2-3+ years in SaaS partnerships and is based in New York...