Dialpad - IT - Software Development

Lead a team of 8-10 full-stack engineers as Engineering Manager for AI Transformation at Dialpad in Bengaluru. You will design and deploy cutting-edge AI tools to streamline internal operations, requiring 10+ years of engineering experience and 2+ years in leadership. Drive roadmap strategy, ment...

Join Dialpad’s AI team as an Applied Scientist in Kitchener, Canada. You will conduct R&D on multi-modal, real-time agentic systems and LLM-based features for business communications. Ideal candidates hold a Master’s or PhD in ML or NLP with 2+ years of industry experience in Python and PyTorch. ...

Join Dialpad’s AI team in Vancouver as an Applied Scientist to advance DialpadGPT and build real-time, autonomous voice agents. You’ll research and optimize LLMs for agentic workflows, leveraging expertise in fine-tuning, RLHF, and Python/PyTorch. Ideal for PhDs or Masters with 2+ years in NLP/ML...

Join Dialpad as a Technical Account Manager in Tempe. You will support our largest enterprise clients with strategic consultations and technical expertise. Leverage your 5+ years of experience, API knowledge, and SQL skills to optimize operations and drive growth. Be a trusted advisor, fostering ...

Join Dialpad as a Partner Account Manager in New Zealand! Drive indirect sales by managing and recruiting regional partners, leveraging 2+ years of channel or tech sales experience. Become a product expert, train partners, and uncover market opportunities. Collaborate with national and global tea...

Lead a premier technical support team in Kitchener, Canada. This hands-on senior role requires deep VoIP/UCaaS expertise and 6+ years in escalation management. You will mentor peers, resolve complex cases, and drive quality without direct reports. Enjoy competitive benefits, AI tools, and a Great...

Dialpad seeks a Forward Deployment Engineer in Tokyo to embed with strategic clients, building production-ready Agentic AI systems. You’ll bridge business challenges with AI solutions, leveraging expertise in LLMs, Python, and agent orchestration. This role offers competitive benefits, cutting-ed...

Seeking a skilled **Salesforce Administrator** in **Bengaluru, India** to own CRM configuration, CPQ support, and automation. You will troubleshoot platform issues, enhance workflows using **Flows**, and support global Sales teams. Requires 4+ years of Salesforce Admin experience, expertise in **...

Join our team in Buenos Aires as a Fullstack Software Engineer specializing in Agentic AI. You will build high-scale web/desktop apps using Python/Go, Vue/React, and GCP. Drive architectural decisions, own features end-to-end, and work with cutting-edge AI in a vibrant, inclusive culture with com...

Seeking a Senior SDET in Vancouver to own test automation for AI Voice Agent services. You'll build frameworks for end-to-end testing, from UI to APIs, using Python and AI tools. Drive quality for non-deterministic AI systems, integrate into CI/CD, and grow with competitive benefits.

Join our team in Buenos Aires as a Solutions Architect. You will be the technical lead for Dialpad deployments, designing contact center call flows and solving complex integration challenges. We seek an expert in VoIP, cloud communications, and REST APIs. Enjoy competitive benefits, AI tools, and...

Join Dialpad's Engineering Productivity team in Buenos Aires. Develop CI/CD tooling and automation to enhance code quality and efficiency for fellow engineers. We seek a proactive problem-solver with 1-2 years of relevant experience. Enjoy competitive benefits in a certified Great Place to Work.