Cresta - United States, Remote work

Lead the Business Value function at Cresta, partnering with Customer Success to drive renewal and expansion. You will build and scale a team focused on delivering measurable, defensible impact for strategic enterprise accounts. This role requires 8+ years in SaaS/CX transformation, strong analyti...

Lead strategic partnerships as a Customer Strategy Director at Cresta. You will advise enterprise clients, align AI solutions with business goals, and drive value realization. This senior role requires SaaS expertise, change management skills, and a deep understanding of Generative AI. Enjoy comp...

Lead end-to-end AI deployments for Cresta, turning cutting-edge technology into real-world business results. This customer-facing role requires strong project management and a consultative mindset to drive successful SaaS implementations. You'll collaborate across teams to ensure measurable outco...

Lead and scale the global partner marketing function for Cresta from the ground up. Develop data-driven programs to accelerate pipeline across ISVs, SIs, and cloud marketplaces. This strategic role requires 8+ years of SaaS partner marketing experience and offers a remote US position with compreh...

Join Cresta's Customer Success team as a Data Scientist in Customer Analytics. You'll design experiments, analyze conversational data, and build dashboards to quantify customer value. This role requires 1-3 years of experience, proficiency in SQL/Python, and strong communication skills. Enjoy a c...

Join Cresta as a Product Operations Manager and drive operational excellence for enterprise AI products. You'll build scalable systems, enable data-driven decisions, and align Product, Engineering, and GTM teams. This remote US role requires 3-7 years in SaaS operations, strong cross-functional s...

Join Cresta as a Staff Backend Engineer for our AI Platform. You will design low-latency model serving stacks, automate ML pipelines on Kubernetes, and optimize systems at scale. We require expert Python, experience with serving frameworks like vLLM, and cloud-native operations. This remote US ro...

Lead customer strategy for Cresta's largest enterprise accounts in this senior executive role. You will define engagement models, advise C-suite stakeholders, and guide AI-driven contact center transformations. This remote US position requires 15+ years in strategic leadership within SaaS, consul...

Drive joint revenue and customer success as a dedicated Partner Sales Manager for Cresta's strategic Five9 alliance. This execution-focused role requires 5-8 years of partner or sales experience in SaaS/contact center tech, ideally with existing Five9 relationships. You will own the partnership a...

Join Cresta as a Senior IT Engineer to manage our advanced, macOS-centric infrastructure. You will lead device management with Jamf Pro, automate using Bash/Python, and ensure security via Okta and cloud services. This remote US role offers comprehensive benefits, equity, and a chance to shape IT...

Join Cresta as a Customer Engineer, a technical pre/post-sales role blending solution architecture and full-stack development. Design and deploy AI-powered integrations for major contact center platforms like AWS Connect and Genesys. Enjoy comprehensive benefits, flexible PTO, and remote work sup...

Join Cresta's legal team as a Commercial Counsel, a key strategic partner enabling revenue growth. Leverage your 5+ years of in-house tech/SaaS experience to negotiate complex agreements and advise on privacy and regulatory matters. Enjoy high visibility, autonomy, and comprehensive benefits in t...