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Senior Director, Growth

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Lead our growth infrastructure as a hands-on Senior Director. You'll build and optimize the GTM tech stack to drive pipeline and revenue. A strong technical background and expertise in modern CRM tools are essential. This role is measured by MQLs, conversion rates, and closed-won revenue.
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Regional Vice President of Sales – Central

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Lead sales for a complete CX operating system across the Central U.S. This role requires 10+ years of B2B SaaS experience selling CX, CCaaS, or VoC platforms. You will drive revenue by modernizing QA, AI adoption, and predictive CSAT for enterprise clients. Based in a central hub with regional tr...
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United States , Chicago; Dallas; Austin; Denver; Central U.S. Hub
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Regional Vice President of Sales – East

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Lead our Eastern U.S. expansion as Regional Vice President of Sales. You will drive new business for our complete AI-powered CX operating system, including AI Assistants, VoC, and Automated Quality Management. The role requires 10+ years of B2B SaaS sales experience in CX/CCaaS and proven leaders...
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United States , New York City
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AI Platform Support Specialist

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Join Crescendo as an AI Platform Support Specialist, ensuring the reliability and performance of customer-facing AI systems. You will diagnose platform issues, manage escalations, and optimize integrations with tools like Zendesk and Salesforce. This remote US role offers a competitive salary, co...
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United States
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Vice President of Product Marketing

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Lead product marketing for a pioneering AI-native contact center platform. As VP, you will define the category narrative, equip sales with competitive strategies, and shape market perception. This executive role requires 10+ years of B2B SaaS GTM leadership and deep CX/contact center expertise. J...
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Business Development Representative

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Join Crescendo as a Business Development Representative in San Francisco. Prospect into enterprise accounts, qualify leads, and help build our GTM strategy. Ideal candidates have 1+ year in sales/SaaS, hustle, and a builder mentality. Enjoy competitive pay, uncapped commission, mentorship, and a ...
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United States , San Francisco
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Workforce Real Time Coordinator

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Join our team as a Workforce Real Time Coordinator in the United States. You will manage real-time resources across Email, Messaging, and Voice channels using CX platforms like Zendesk. This role requires 3+ years of WFM experience, strong multitasking skills, and alignment with our core values. ...
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United States
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Director of Solutions Engineering

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Lead and scale the pre-sales engineering function for a leading AI CX company. You will build the team, craft winning technical strategies for enterprise deals, and shape the product roadmap. This hands-on leadership role requires deep SaaS, CX, and AI expertise to drive growth from a flexible US...
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United States , Flexible
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Cloud Operations Engineer

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Seeking a Cloud Operations Engineer in Manila to manage and optimize our key SaaS platforms like Google Workspace, Slack, and Jira. You'll handle integrations, advanced administration, and change management, collaborating with IT and Security teams. The role requires 3-5 years in business analysi...
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Philippines , Manila
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Strategic Account Executive – West

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Drive growth as a Strategic Account Executive for Crescendo's Augmented AI platform. You will own key accounts, build C-level relationships, and close multi-million-dollar deals in the West region. This senior role requires 10+ years of SaaS/CX/AI sales expertise. Join a fast-paced team to transf...
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United States
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Enterprise Account Executive

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Join our team as an Enterprise Account Executive in Chicago. Drive multi-million-dollar deals by selling transformative AI/CX solutions to global enterprises. This remote role offers a competitive salary, comprehensive benefits, and a collaborative, fast-paced environment for top performers.
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United States , Chicago
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Enterprise Account Executive

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Join Crescendo's sales team as an Enterprise Account Executive in Austin. Drive multi-million-dollar deals by selling transformative AI solutions to large global enterprises. This remote role offers a competitive salary, comprehensive benefits, and a fast-paced, entrepreneurial environment for st...
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United States , Austin
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