Capital on Tap - United Kingdom

Lead financial operations for a fast-growing FinTech in London. You'll own month-end close, payroll, and reconciliations, using SQL and Excel to automate processes. Mentor a team and drive improvements in a dynamic, data-led environment. Excellent benefits include private healthcare, a sabbatical...

Join Capital on Tap as a Disputes/Chargeback Resolution Specialist in Cardiff. You will be the SME, leading complex case resolution and deep investigative analysis in a regulated financial environment. This hybrid role offers private healthcare, a generous pension, and an annual wellbeing budget.

Lead strategic sales enablement and operations in this hybrid Brighton role. You'll define the success framework, manage the tech stack (HubSpot, Jira), and drive change across teams. Requires 5+ years' experience in high-growth sales ops. Benefits include private healthcare, sabbatical, and EV s...

Join our Cardiff team as a Disputes/Chargeback Excellence Specialist. You will expertly handle complex cases, lead team training, and drive process improvements in a regulated financial environment. This role requires deep dispute management expertise and strong analytical skills. We offer extens...

Lead a dedicated midnight shift team in Cardiff, delivering exceptional customer support for US clients. We seek an experienced contact centre leader with a passion for coaching, data analysis, and driving team performance. Enjoy extensive benefits including private healthcare, a generous pension...

Lead our frontline team's performance as a Customer Success Manager in Cardiff. You will design L&D strategies, oversee onboarding, and deliver real-time coaching to enhance customer interactions. This role requires proven experience in contact centre training, instructional design, and performan...

Seeking an experienced Complex Arrears Executive in Cardiff. This key role requires 5+ years in financial collections, handling complex cases, insolvency, and vulnerable customer support. You will manage a portfolio, engage customers via phone/digital channels, and ensure FCA compliance. We offer...

Join our team as a People Partner in London, supporting our Central Functions. You will provide expert HR guidance, coach managers on ER, and champion our culture. We seek an experienced professional with strong UK employment law knowledge. Enjoy benefits like private healthcare, a generous pensi...

Join our Cardiff team as a Collections Officer. Use your 1+ years of financial services experience to empathetically negotiate fair repayment plans and ensure regulatory compliance. You'll manage diverse customer interactions across multiple platforms. We offer private healthcare, a generous pens...

Join our Cardiff team as a Capacity Planning Analyst, driving long-term operational stability for Customer Operations. You will create accurate demand forecasts using advanced analytics, translating data into actionable capacity plans. This role requires proven forecasting experience in a contact...

Join Capital on Tap as a Business Development Manager in Brighton. Drive growth by sourcing leads, making 30-50 daily calls, and building strong client relationships. Enjoy a competitive package with private healthcare, a generous pension, and anniversary rewards including a paid sabbatical.