This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Principal Customer Success Executive - Manufacturing Vertical
Lead post-sales success for ServiceNow's manufacturing accounts in Detroit. Own GRR, NRR and renewals while advising C-suite stakeholders on AI-driven transformation. Requires 10-15 years in enterprise SaaS or consulting.
Lead high-complexity transformations for ServiceNow's largest strategic customers in Phoenix. As a trusted C-suite advisor, drive value management, adoption, and pre-sales pipeline opportunities.
Lead high-complexity transformations for ServiceNow's largest strategic customers as a trusted C-suite advisor in Addison. Drive value management, identify pipeline opportunities, and shape executive customer strategies.
Lead post-sales strategy for ServiceNow's top accounts in Addison. Drive C-level relationships, AI-enhanced transformations, and exceed KPIs. Requires 12+ years in consulting or enterprise software leadership.
Lead Customer Success for banking clients in Vienna, driving ServiceNow Impact adoption and value realization. Requires 5+ years in CS or consultative tech roles, C-level stakeholder skills, and SaaS expertise.
Lead Customer Success for banking clients on ServiceNow Impact in Atlanta. Drive adoption, value realization and C-level relationships across enterprise transformations. 5+ years in CS or consultative tech roles required.
Lead customer success for federal clients at ServiceNow in Austin. Drive adoption, technical health, and maximum value from the AI platform. Requires 10+ years experience, AI fluency, and mentoring skills.
Lead customer success at ServiceNow in Addison as Sr Customer Success Manager. Drive AI adoption, maximize platform value, and resolve complex issues for a Fortune 500 client portfolio. 7+ years experience required.
Lead federal customer success at ServiceNow as a Senior CSM in Washington, DC. Drive AI platform adoption for U.S. Federal agencies, build executive relationships, and deliver business value. Requires 5+ years SaaS experience and federal customer expertise.
Principal Customer Success Executive, U.S. Federal
Lead high-complexity transformations for U.S. Federal clients as a Principal Customer Success Executive in Vienna. Requires 15+ years in client-facing roles, executive advisory skills, and AI integration expertise. PMP preferred.
Lead high-complexity ServiceNow transformations for strategic enterprise customers in Austin. Requires 15+ years in client-facing executive roles, ServiceNow expertise, and strong project management skills.
ServiceNow seeks a Sr Customer Success Manager in San Diego to own a customer portfolio post-sale, driving security objectives and platform adoption. Requires 7+ years in CSM or technical account roles plus network engineering expertise.