Creator Operations Manager

• Creator Tiering System Management: Design and iterate on creator classification standards, promotion/demotion rules, and corresponding benefit systems
• Develop and execute tailored operational strategies, campaigns, and support programs for different creator segments based on their unique needs
• Continuously monitor contribution data, activity levels, retention, and value output across tiers
• leverage data analytics to drive efficiency within the tiering framework
• Content Collaboration & Value Realization: Partner with Product and Marketing teams to involve high-value creators in strategic content projects, enhancing the depth and professionalism of platform assets
• Assist creators across all levels in realizing the commercial value of their content through platform mechanisms such as marketplace trading, licensing, and sponsorships
• Ensure creators receive tier-appropriate resources, including beta-testing access, operational assistance, or traffic boosts to support their continuous growth
• Creator Relations & Community Vitality: Maintain long-term partnerships with key creator groups
• serve as the primary platform interface to collect feedback and resolve operational issues
• Plan and organize online/offline events, meetups, or creative challenges to enhance community belonging and stickiness
• Ensure creator content and conduct align with community guidelines and business ethics

• 3+ years of experience in community operations, creator management, or user relations
• proven track record in designing and operating complex user tiering systems
• familiarity with UGC platform tiering management, incentive design, and monetization mechanisms
• exceptional interpersonal, negotiation, and cross-functional collaboration skills
• ability to formulate and adjust operational strategies based on data reports and analysis

Experience in successfully managing tiering systems for professional or high-value user segments