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This role involves creating clear, user-friendly information for an advanced video management system, focusing on new features, user interfaces, and manuals. You'll be an integral part of a 14-15 person technical writing team, collaborating closely with developers, UX designers, and product specialists to translate complex technology into a clear customer perspective.
Jobbansvar:
Author and design accurate, consistent, and user-friendly content (instructions, microcopy, videos, and specs)
Gather technical information from internal experts, simplifying complex concepts for users
Ensure documentation aligns with brand tone, plain language principles, and regulatory requirements
Develop and maintain best practices and guidelines with the team
Produce UX text for user interfaces and comprehensive user documentation
Work proactively, networking with developers, UX designers, and product specialists to understand complex technology
Manage multiple parallel projects and structured deadlines in a fast-paced environment.
Krav:
A bachelor’s degree or equivalent relevant for technical communication
2-5 years of experience as a Technical Writer, with a focus on software documentation
Good knowledge of topic-based documentation and single sourcing, with hands-on experience writing technical instructions in XML-based authoring tools
Experience with Content Management Systems
Fluent English language skills.
Önskvärt:
Experience with UX Copywriting or UX design
Good knowledge of Jira for issue management
Experience with DITA for information structuring
Experience in project management.
Vad vi erbjuder:
Join a highly skilled, happy, and supportive team
You will influence product perception and continuously develop your skills in a dynamic environment
Opportunity to work for a world leading company, who fosters product innovation and deeply values the well-being and professional growth of its employees.
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