Team Leader Fulfilment Operations

• Plan and organize the entire goods flow process from loading dock via sales location to ready-picked cart to customer at the lowest possible cost
• Ensure daily operations work by optimizing staffing, recruiting and driving working methods and routines and ensuring we meet our goals for the day
• Ensure an efficient flow of goods through close cooperation with other functions and continuously work to develop the business
• Ensure we have a safe warehouse and a safe working environment
• Develop the customer meeting by listening to the feedback we receive and learning from it
• Move the department forward by creating new ways of working and challenging existing ones so that we are constantly taking steps forward in learning and development
• Lead and inspire your employees according to IKEA's personnel idea and values
• Support, challenge and coach your employees and ensure they have the knowledge required to maximize sales
• Give and receive feedback
• Be responsible for driving and developing the department and implementing action plans to achieve goals
• Work 50% in operations together with fantastic employees

• University education in Economics, Logistics, Supply Chain Management or similar, or relevant work experience in retail and/or logistics
• Experience leading people and working through others with documented experience of successful leadership delivering both business results and good staff development
• Business-oriented approach with clear customer focus and ability to meet agreed budgets and goals
• Ability to implement structured ways of working within your areas of responsibility
• Good computer skills
• Ability to communicate confidently and clearly in both Swedish and English
• Share IKEA's values and have a genuine interest in IKEA as a company

Belongs to the Handelsanställdas collective agreement