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As an IT Infrastructure Specialist, you will be the technical backbone of operations in Sweden and the Nordic region. This is a versatile role where you will balance hands-on technical troubleshooting with long-term infrastructure projects. You will join an international IT operations environment, providing backup for European subsidiaries and ensuring that our customer's local systems are redundant, secure, and optimized for both office-based staff and field engineers. In this role, you will also be responsible for supporting operations in Norway (Oslo), including regular on-site presence approximately once per month to ensure alignment and consistent delivery of the same services and responsibilities.
Jobbansvar
Manage daily operations and maintenance of IT infrastructure, including backup solutions (Veeam/NAS) and system monitoring
Provide 1st and 2nd line support, troubleshooting incidents for end-users and field engineers
Administer and maintain Windows Server environments, Active Directory, and VMware infrastructure
Ensure stable and secure network operations (DHCP, DNS, LAN/WLAN, and switching environments)
Participate in and lead small-scale IT projects and implement process improvements
Document systems, procedures, and technical solutions in a structured and clear way
Collaborate with international IT teams across Europe and global regions to align standards and provide regional support
Contribute to the optimization, stability, and continuous improvement of local IT infrastructure in the Nordic region
Krav
5+ years of experience in a global or centralized IT infrastructure environment
Strong expertise in Microsoft Active Directory and Windows Server/Desktop (10/11)
Solid experience with VMware and backup solutions such as Veeam
Good understanding of networking fundamentals (DHCP, DNS, Wireless, LAN, Switching)
Knowledge of the ITIL framework, specifically incident and service request management
Fluency in English (written and verbal) is essential
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