Denna lista innehåller endast de länder där jobbannonser har publicerats på det valda språket (t.ex. i den franska versionen visas endast jobbannonser skrivna på franska, och i den engelska versionen endast de på engelska).
Our client is a global leader in music streaming, serving millions of users worldwide. The company offers an open platform, allowing developers to utilize their API to create unique user experiences. You will play a key role in supporting product and engineering managers by handling technical support, quality assuring manual reviews (human-in-the-loop), and driving the automation of internal processes. Essentially, you will serve as the bridge between external partners and internal development teams, ensuring they derive maximum value from our client’s technical solutions. Please note: This position requires a background check. Please order two copies of your official criminal record extract (utdrag ur belastningsregistret) when submitting your application.
Jobbansvar
Technical Advisory & Collaboration: Act as a technical advisor and the bridge between internal product teams and external partners to drive mutual technical success
Technical Support: Provide 2nd-line support to external partners and 1st-line support to internal stakeholders
Process Optimization: Drive initiatives to automate manual support processes
Documentation & Content Strategy: Ensure website content and documentation are optimized for both human developers and AI agents
Community Management: Oversee and cultivate community management initiatives
Krav
Strong technical understanding
Experience in web development
Experience in a technical support role or a similar capacity
Excellent communication skills in English
A solid understanding of API design principles
A degree or post-secondary education in IT, Computer Science, Information Systems, Web Development, or a related field
Önskvärt
Experience with JavaScript
Machine Learning (ML)
Java
Vad vi erbjuder
A dynamic workplace with excellent opportunities for personal growth and professional development
The chance to shape and influence the future of a global technical ecosystem
Flexible remote work options
Possibility to work remote
Competence development in the form of a basic sustainability training
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