Denna lista innehåller endast de länder där jobbannonser har publicerats på det valda språket (t.ex. i den franska versionen visas endast jobbannonser skrivna på franska, och i den engelska versionen endast de på engelska).
Join Aspia, a rapidly growing leader in accounting, payroll, and tax services, recognized for its innovative proprietary business system. Be part of a dynamic team driving efficiency and user satisfaction in a collaborative environment. The role involves handling incoming cases via phone and email, with a focus on case management, troubleshooting, and guiding users through issues.
Jobbansvar:
Managing cases via email and phone
Acting as the first point of contact for customer users and internal employees when troubleshooting technical issues in Aspia’s business system and its integrated subsystems
Maintaining collaboration with Second Line support and other cross-functional teams
Contributing to the development of processes and routines
Krav:
Has fluent proficiency in Danish, both spoken and written
Has very good proficiency in English, both spoken and written
Has previous experience in customer support
Has good system and computer skills
Önskvärt:
Background in economics and/or interest in IT
Experience with accounting and/or business systems
Vad vi erbjuder:
Opportunities for skills development in customer service case management with a focus on IT and finance
A dedicated Consultant Manager from Academic Work who will support and coach you in your continued career
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