Customer Service Jobs

Join a fast-moving startup as a Senior Customer Success Manager in New York City. You will define our customer onboarding and support processes from the ground up, acting as the primary point of contact for implementation and technical support. Partner with leadership and Engineering to troublesh...

Lead and scale the customer support team as a founding Customer Experience Manager at Verse Medical in NYC. This player-coach role requires 5+ years in support/operations and experience building processes and managing teams. You will drive operational excellence, own the voice of the customer, an...

Join Rogo as our first Customer Support Manager in New York City. Lead and refine support processes for our B2B SaaS clients, managing escalations and driving team performance. This is a key role to build and scale a high-quality support operation in a fast-growing tech company.

Join Vantage as a Customer Success Manager and be the trusted technical expert for our diverse B2B SaaS clients, from startups to enterprises. You will manage key accounts, conduct training, and champion customer needs internally. This role requires strong communication, emotional intelligence, a...

Lead our Customer Success team as VP, driving growth and retention for our best-in-market cloud cost platform. You'll mentor a high-performing team, build strategic relationships with technical enterprise clients, and ensure exceptional customer outcomes. This remote US role offers equity, compre...

Join Dandy as a Clinical Support Expert in Canada. Leverage your 8+ years of lab experience and deep 3Shape CAD/CAM expertise to resolve complex dental cases. Serve as the key clinical authority, ensuring top-tier support and driving quality improvements. Enjoy equity, comprehensive benefits, and...

Join our team as a Client Experience Associate, providing crucial guidance to individuals navigating disability and insurance claims. You'll assess client situations via phone, master platforms like Salesforce, and deliver supportive, efficient service. This role offers comprehensive benefits and...

Join Nooks as a Customer Success Manager for SMB accounts. You will manage a portfolio of 150+ B2B SaaS clients, focusing on onboarding, proactive support, and driving renewals. Ideal candidates have 1+ years of CSM and SDR experience with sales tech stacks. This remote role requires EST/EMEA hou...

Drive customer success and growth as a Commercial Customer Success Manager at Nooks. You will manage a portfolio of ~75 B2B SaaS accounts, focusing on onboarding, proactive adoption, and renewals. Leverage your sales tech stack expertise to maximize value and ensure customer delight. This US-base...

Join our team as a Technical Support Engineer and shape the support operations for our dynamic B2B SaaS platform. Leverage your 3+ years of experience to provide expert troubleshooting via chat, email, and video. You'll solve complex issues, advocate for users, and drive product improvements in a...

Seeking a highly organized Concierge to be the primary contact for US homeowners and vendors. This remote role requires 2-5 years in hospitality, property management, or as an executive assistant. You will coordinate home services, source vendors, and solve problems with excellent communication. ...

Join Casa as an In-Home Onboarding Specialist in Los Angeles. You will conduct detailed home inventories, using specialized apps and equipment to create digital profiles. This field-based role requires a reliable vehicle, tech-savviness, and 2+ years in high-end customer service or home logistics...

Join Meshy as a Customer Support Specialist in Beijing. Be the voice of our AI/3D product, handling user inquiries via Intercom and Discord. This high-impact role requires 1-3 years of experience, excellent English, and a tech-savvy, proactive mindset. Shape support processes at an early-stage co...

Lead strategic relationships and drive growth for MoeGo's top enterprise clients in the pet care industry. You will engage C-suite executives on business impact while ensuring operational adoption across multi-location businesses. This senior role requires 7+ years in Enterprise Customer Success ...

Lead and develop a high-performing onboarding team for a B2B SaaS platform in Canada. You will own systems and processes to drive fast launches, time-to-value, and long-term customer retention. This role requires strong coaching, data fluency, and calm escalation leadership. We offer flexible ben...

Join MoeGo's Customer Support team as a Support Specialist I in Canada. Provide timely, empathetic support via ticketing and chat, troubleshooting SaaS product issues. Ideal for problem-solvers with 1-3 years of SaaS experience, strong communication skills, and a customer-first mindset. Enjoy ben...

Join Filigran as a Senior Customer Success Manager, based remotely in the UK. You will own the full customer lifecycle for EMEA clients in the cybersecurity sector, leveraging your technical aptitude with tools like OpenCTI. Enjoy a remote-first culture with competitive pay, equity, and flexible ...

Join our mission in NYC as a Member Advocate, providing empathetic, multi-channel support for health insurance members. Utilize your 1-3 years of health plan experience to resolve complex inquiries and improve the healthcare journey. Enjoy high ownership from day one, cross-functional collaborati...

Drive customer success for a leading B2B EdTech platform in Tokyo. Leverage your 2+ years of B2B CSM experience and bilingual skills (English/Japanese) to onboard clients, analyze data, and ensure learner achievement. Join a global, collaborative team to build the CS program and make a major impact.

Join our fast-growing fintech as a Customer Operations Associate in Douala. You'll ensure seamless client experiences by handling queries, guiding compliance, and resolving payment issues. Fluent French and English, plus 2+ years in customer-facing roles, are key. Enjoy a competitive salary, shar...