Fleet Account Management Specialist

• Maintain frequent communication via different channels with the assigned Accounts (Fleets), prepare comprehensive data analysis using available tools, and offer personalized recommendations, aiming for business optimization and Fleets growth
• Solve fleet partner requests and escalations in a timely manner and follow up on recommendations being implemented
• Support in creating processes in order to optimize the acquiring and engagement of our partners
• Expand our fleet partner relationships in your area and acquire new fleet partners
• Maintain subject matter expertise in assigned areas - Fleet Management & Support by sharing learnings and insights and offering recommendations
• Collaborate with different teams and key stakeholders(Local Operations, Business Development, Legal, Policy, Customer Support etc)

• Completed Higher Education
• At least 1 year of experience in sales or customer support
• Advanced English and Fluent Romanian are mandatory
• Proficiency in Microsoft Office and other relevant digital tools
• Strong analytical skills, problem-solving abilities, and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks efficiently in a structured manner
• Background in customer support with transferable skills is welcomed

Background in customer support with transferable skills is welcomed