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Specjalista ds. Obsługi Klienta

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PZU

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Lokalizacja:
Poland, Warszawa

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Kategoria:
Obsługa klienta

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Typ umowy:
Umowa o pracę

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Wynagrodzenie:

Nie podano
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Opis stanowiska:

This job offer is for a customer service specialist (Assistance/Medical) in Warszawa, Poland. Responsibilities include organizing roadside assistance for insurance agreements, coordinating with service providers, and maintaining high customer service standards. The role demands customer service experience and knowledge of PZU assistance products. Benefits include a hybrid work model, employee pension funding, medical care, insurance discounts, and access to training programs.

Obowiązki:

  • Organization of roadside assistance within insurance agreements
  • contact with service providers cooperating with PZU for client support following established procedures
  • issuing decisions about granting or denying services, ensuring accuracy and compliance with procedures and OWU
  • customer service with a focus on the highest standards to increase customer satisfaction

Wymagania:

  • Min. 3 months of experience in customer service
  • knowledge of products offered by PZU in the organization of assistance services
  • knowledge of customer service professional principles
  • high interpersonal skills
Co oferujemy:
  • Hybrid work model with flexible working hours
  • employment contract
  • employee pension program funded by the employer (7%)
  • medical care at PZU Zdrowie
  • employee discount up to 50% on insurance (e.g., PZU DOM, PZU AUTO)
  • benefit platform including gym memberships, cinema and theater tickets, and shopping vouchers
  • flexible group life insurance in various options
  • access to digital training resources and modern educational platforms
  • training and development programs for employees and managers
  • wellbeing programs for employees
  • 4 hours off on your birthday (usable within the birthday month)
  • 2 days per year for employee volunteering (for personal or organized volunteering projects by PZU Foundation)
  • support for developing sports passions through 18 PZU Sport Team sections

Dodatkowe informacje:

Data publikacji:
24 października 2025

Wygasa:
24 listopada 2025

Rodzaj zatrudnienia:
Pełny etat
Typ pracy:
Praca hybrydowa
Udostępnij ofertę pracy:
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