Ta lista zawiera jedynie kraje, dla których opublikowano oferty pracy w wybranym języku (np. we francuskiej wersji wyświetlane są tylko oferty pracy napisane po francusku, a w angielskiej – tylko te po angielsku).
At Massimo Dutti, we are looking for a Department Manager to lead a department within the store, ensuring strong commercial performance, excellent customer service and effective team management, while supporting the overall store operation.
Obowiązki:
Lead a department within the store, ensuring strong commercial performance, excellent customer service and effective team management, while supporting the overall store operation
Responsible for the day-to-day management of your department, guaranteeing that customer experience, product performance and team organization are aligned with the brand’s standards and commercial objectives
Act as a key support to the Store Director, contributing to the smooth operation of the store
Lead by example on the shop floor, ensuring that customer service standards are consistently met and that your team actively works to build customer loyalty
Manage the commercial performance of your department by analyzing sales reports, KPIs and product behavior, turning insights into actions and following up on results while ensuring your team is well trained and informed
Ensure optimal product management within your department, from stock flow and replenishment to product availability and rotation, working closely with operations teams and using the company’s digital tools
Guarantee that visual and image standards are correctly applied, optimizing product presentation in collaboration with image and store management teams to maximize sales impact
Manage and develop your team
Organize schedules efficiently, oversee administrative processes, support recruitment and onboarding, and ensure continuous training, feedback and compliance with HR, security and risk prevention policies
Ensure the correct execution of cash operations, department maintenance and the consistent application of the brand’s corporate image
Wymagania:
Previous experience in a similar retail management role
Strong customer and results orientation
Strong product orientation
Ability to lead, motivate and develop teams
Solid commercial awareness and understanding of retail KPIs
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