Business Analyst

• Gather, analyse, and document business and functional requirements in collaboration with stakeholders
• Assess existing processes, identifying opportunities to streamline workflows and improve efficiency through technology
• Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience
• Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals
• Facilitate workshops, meetings, and communication between business teams and IT
• Produce clear documentation including process maps, business cases, user stories, and specifications
• Support testing and validation activities to ensure solutions meet business expectations
• Assist with change management, including the creation of training materials and supporting user adoption
• Contribute to system and data integration initiatives that improve customer-facing and internal processes
• Apply sector knowledge (FMCG or print management) to ensure solutions meet industry-specific requirements
• Support the adoption of digital tools across departments and contribute to post-implementation reviews
• Maintain awareness of emerging technologies and support the development of best-practice standards for business analysis

• Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions
• Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels
• High attention to detail and a commitment to producing high-quality outputs
• Adaptable, proactive, and comfortable working in a fast-paced environment with competing priorities
• Collaborative approach with the ability to influence and negotiate effectively
• 3+ years’ experience in a Business Analyst role within IT, digital transformation, or similar environments
• Familiarity with Agile and Waterfall delivery methodologies
• Experience in FMCG or print management is highly desirable
• Proficiency with tools such as M365, Visio, and other business analysis or mapping tools
• Understanding of customer integration technologies (e.g., APIs, CRM platforms)
• Experience with data analysis and reporting tools
• relevant certifications are advantageous

Experience within print management or FMCG environments is highly desirable

• Competitive salary
• Qualifying Sick Pay scheme
• Pension scheme & Life insurance
• Share Save scheme
• Income Protection
• 25 days holiday plus Bank Holidays
• Employee Assistance Programme
• Virtual GP, Occupational Health & free Flu vaccine
• Cycle to Work and shopping discounts