Account Manager

• Help clients allocate digital media budgets and develop digital media plans across multiple online channels, including media, email, website, mobile, and social media
• Evaluate and analyze program results, presenting recommendations for strategic adjustments
• Leverage metrics and research to define and track performance against client objectives, adjusting strategies as new data emerges
• Maintain a deep understanding of client financials, strategic goals, product roadmaps, and competitive dynamics
• Identify new online marketing opportunities and collaborate with internal and client teams to test and implement new tactics
• Oversee day-to-day management of client engagements, including status reports, monthly meetings, and ongoing account support
• Assist with campaign analysis, optimization, and strategic recommendations
• Document client requirements, participate in meetings and presentations, and provide best practice recommendations

• 2 – 3 years of experience in cross-channel media
• Demonstrated understanding of online marketing strategies and tactics
• Working knowledge of project management and CRM systems is a plus
• Strong interpersonal skills to collaborate with internal teams, vendors, and agency partners
• Ability to adapt to a changing work environment and perform under pressure
• Results-oriented mindset with independent decision-making ability
• Strong strategic thinking skills to make data-driven recommendations
• Proven ability to analyze data and derive insights for actionable recommendations
• Strong written and verbal communication skills, presentation skills, and cross-functional leadership experience in a client-facing role

Working knowledge of project management and CRM systems

• Comprehensive medical benefits: health, dental, vision, life, and AD&D coverage
• Generous vacation policy
• Holiday PTO + Work-from-Home Fridays
• Company contributions to 401(k) retirement savings
• Paid volunteer hours to support causes you care about
• Professional development opportunities
• Free snacks (mostly healthy!)
• Coffee Thursdays to fuel creativity
• Monthly lunch & learns to expand your expertise
• Quarterly town halls with food, prizes, and company updates
• Team parties and celebrations to recognize achievements