Account Manager SMB

• Lead post-deal partner management for a high-value, high-potential portfolio of restaurant partners
• Build and maintain strong partner relationships to achieve measurable outcomes, including revenue growth targets, upselling new product features, and ensuring high retention by creating mutual business value
• Act as the voice of the customer to internal teams, translating partner needs and advocating on their behalf
• Develop a deep understanding of the partner landscape and cultivate positive relationships across our restaurant partner organizations
• Conceive, design, and lead growth initiatives with restaurant partners, working cross-functionally with Uber’s internal teams to drive projects to completion
• Set, track, and report on performance metrics, and conduct business reviews with partners

• 1-3 years of experience, ideally in a similar role
• Confidence in making data-driven decisions and applying sound business judgment
• Strong project management skills, with the ability to develop detailed joint business plans with partners and consistently deliver results
• Excellent communication skills, both verbal and written, with strong executive presence and interpersonal abilities
• A proactive, resourceful, and go-getter attitude
• Ability to work independently with minimal oversight
• A willingness to work hard, dive into details, and closely collaborate with our highest-value partners
• Experience in customer-facing roles with a proven track record of achieving business targets or meeting quotas

SQL knowledge is a plus