Zuora specialist Job at Darwin Recruitment GmbH (Berlin)

Zuora Consultant / Zuora Implementation & Support Specialist

We are looking for a Zuora Associate Consultant with around 2 years of experienc...

Location

India

Salary:

Not provided

Closeloop Technologies

Expiration Date

Until further notice

Requirements

Hands-on experience with Zuora platform (2+ years)
Understanding of subscription billing workflows, amendments, renewals, and invoice cycles
Exposure to Zuora product catalog setup, rate plans, and billing rules
Basic knowledge of Zuora integrations with CRM/ERP systems (Salesforce, NetSuite preferred)
Familiarity with APIs, data migration, and basic troubleshooting
Strong analytical and problem-solving skills
Ability to communicate effectively with cross-functional teams

Job Responsibility

Assist in the implementation and configuration of Zuora billing modules, subscription models, and pricing plans
Support integrations between Zuora and external systems such as Salesforce, NetSuite, and payment gateways
Participate in requirement gathering with business and technical teams to deliver billing solutions
Troubleshoot and resolve basic issues in Zuora, ensuring accurate billing cycles and invoice generation
Support automation of recurring billing processes using Zuora workflows
Generate and maintain standard reports related to subscriptions, billing schedules, and revenue recognition
Stay updated with Zuora product updates and best practices

What we offer

Medical Insurance for employees, spouse, children
Accidental Life Insurance
Provident Fund
Paid vacation time
Paid Holidays
Employee Referral Bonuses
Reimbursement for high-speed Internet at home
One-month free stay (for employees moving from other cities)
Tax-Free benefits
Other Bonuses as determined by management from time to time

Fulltime

Zuora specialist

We have partnered with an Enterprise SaaS business requiring ongoing Zuora imple...

Location

Salary:

Not provided

Darwin Recruitment GmbH

Expiration Date

Until further notice

Requirements

Strong hands-on experience with Zuora Billing & CPQ
Experience with Zuora integrations (REST APIs, middleware, ERP/CRM)
Knowledge of subscription lifecycle and Quote-to-Cash processes
Ability to translate business requirements into Zuora configurations
Salesforce CPQ/Billing exposure is highly beneficial
Experience in financial services, SaaS, or healthcare is a plus

Job Responsibility

Support end-to-end Zuora Billing and CPQ implementations
Configure product catalog, pricing models, and subscription workflows
Integrate Zuora with external systems using REST APIs
Troubleshoot billing discrepancies and revenue scenarios
Work closely with stakeholders to gather requirements and deliver solutions
Support testing, QA, and post-go-live activities

Accounts Receivable Collections Specialist

We are looking for a Collections Specialist (6 month contract) to help us with t...

Location

Mexico , Mexico City

Salary:

Not provided

Hootsuite

Expiration Date

Until further notice

Requirements

Understanding of billing, collections and receivable procedures
Proficient in MS Excel
Experience with Zuora, Zendesk, Netsuite, and Salesforce is a plus
Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

Job Responsibility

Establish relations with customers to collect payment while maintaining quarterly targets
Resolve collection disputes utilizing appropriate leverage and procedures to successfully influence payment
Develop strategies and provide recommendations on actions for escalated cases related to customer disputes and non-responsive customers
Work with the Sales and Customer Success teams to jointly support the customer in any concern that could put timely payment at risk
Efficiently communicate with Hootsuite's billing department
Review amounts recommended to be uncollectible
Manage reconciliation of accounts and customer records
Support the Sales Organization with onboarding of new customers

Fulltime

Accounts Receivable Collections Specialist

We are looking for a Collections Specialist (6 month contract) to help us with t...

Location

Romania , Bucharest

Salary:

Not provided

Hootsuite

Expiration Date

Until further notice

Requirements

Understanding of billing, collections and receivable procedures
Proficient in MS Excel
Experience with Zuora, Zendesk, Netsuite, and Salesforce is a plus
Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

Job Responsibility

Establish relations with customers to collect payment while maintaining quarterly targets
Resolve collection disputes utilizing appropriate leverage and procedures to successfully influence payment
Develop strategies and provide recommendations on actions for escalated cases related to customer disputes and non-responsive customers
Work with the Sales and Customer Success teams to jointly support the customer in any concern that could put timely payment at risk
Efficiently communicate with Hootsuite’s billing department
Review amounts recommended to be uncollectible
Manage reconciliation of accounts and customer records
Support the Sales Organization with onboarding of new customers

What we offer

Health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
Group RRSP plan with a company match of up to 4% of base salary (Canada)
401k Plan with a company match (up to 4% of base salary) (US)
Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

Fulltime

Junior Financial Systems Specialist

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered...

Location

Bulgaria , Sofia

Salary:

Not provided

Yotpo

Expiration Date

Until further notice

Requirements

Experience supporting implementations or process improvements in billing or other finance teams
Understanding of financial processes such as invoicing, collections, payment processing, and reconciliation
Familiarity with system platforms such as Zuora, NetSuite, Salesforce, or other CRM/ERP solutions
Understanding of system scalability, security, and maintainability considerations in system design and development
Bachelor’s Degree or equivalent experience
Strong project coordination and stakeholder management skills

Job Responsibility

Support the implementation and configuration of finance application solutions, primarily within Zuora and integrated platforms such as NetSuite and Salesforce
Translate business requirements and functional specifications into system configurations and process improvements
Design, test, and implement solutions that support billing, invoicing, collections, and other financial workflows while aligning with industry best practices
Collaborate with cross-functional teams including Marketing, Sales, Customer Success, Finance, Business Operations, Delivery, and Support to support system initiatives and operational needs
Contribute to the implementation and optimization of integrated systems across Salesforce, Zuora, and NetSuite to support billing and revenue operations
Support cross-platform initiatives involving financial processes and system integrations
Work within an agile environment by participating in requirement gathering, documenting user stories, and supporting testing and system validation
Document system configurations, process flows, and technical design specifications

What we offer

Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
Individualized career development, rewards and recognition
Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
Additional health insurance package
Internal mobility program and refer-a-friend program
Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
Food vouchers
E-learning portals and knowledge sharing sessions
Company backed Hackathons, Tech conferences, workshops events, etc Stocked kitchen and bar
Equity in options

Billing Specialist

At Qualia, we've built the leading B2B real estate technology that transforms th...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

1-2 years of experience in billing operations, accounts receivable, or a revenue operations role — ideally in a SaaS or subscription-based environment
Experience with subscription billing platforms (Ordway, Zuora, Chargebee, or similar) and familiarity with how billing systems integrate with CRMs and ERPs
Strong command of Excel and Google Sheets
comfortable working with large datasets to investigate discrepancies and build reports
High attention to detail and a low tolerance for unresolved loose ends — you follow issues through to completion
Strong verbal and written communication skills, including the ability to explain complex billing situations clearly to both internal teams and customers
Ability to work well with ambiguity, prioritize across competing requests, and problem-solve independently in a fast-paced environment
Comfort navigating cross-functional relationships — you'll work daily with Deal Desk, Finance, Engineering, and customer-facing teams

Job Responsibility

Day-to-day billing operations: Oversee the billing status of accounts by researching and resolving billing inconsistencies, errors, and edge cases. Process incoming payments, manage billing runs, and ensure invoices are generated accurately — including for customers on non-standard payment plans, split payments, and deferred terms
Invoicing and customer billing materials: Create invoices and custom billing materials for Strategic and High Growth accounts. Review customer payment plans regularly for timely payments and follow up where necessary
Credits and adjustments: Manage the application of bank partner credits, ORT credits, and Qualia credits to customer accounts. Investigate and resolve situations where credits have not been applied correctly, and ensure visibility for customer-facing teams into credit balances and application history
Refunds and concessions: Manage the approval process for concessions and refunds. Issue refunds, collect on failed charges, and review payment disputes in accordance with established approval thresholds
Collections and past-due account management: Own the collections process for overdue accounts, including direct outreach to customers via email and phone. Navigate sensitive payment conversations with professionalism and empathy, working to resolve outstanding balances while preserving strong customer relationships and escalating to Growth Management or Customer Success when needed
Cross-functional collaboration: Serve as the primary point of contact for billing-related support cases from Growth Managers, Customer Success Managers, and Support. Participate in daily billing standups and biweekly case reviews to identify patterns, reduce repeat inquiries, and surface systemic issues
Data quality: Monitor billing data for errors such as duplicate subscriptions, incorrect plan amounts, overstated allotments, and misconfigured charges. Proactively flag issues before they reach customers rather than waiting for inbound reports

What we offer

comprehensive health plans
401k program
commuter benefits
professional development
parental leave
flexible time off policy
robust online onboarding program
biweekly all hands meetings
variety of internal virtual events

Fulltime

Billing Specialist

The Billing Specialist plays a key role in executing daily and month-end billing...

Location

United States , Los Angeles

Salary:

68800.00 - 86000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Associate or Bachelor's degree in Accounting, Finance, or a related field
3–5 years of billing or accounting experience, preferably in a SaaS or software environment
Strong understanding of billing systems and ERP/CRM tools (Zuora, Salesforce CPQ/Billing, NetSuite preferred)
Proficient in Microsoft Excel, including pivot tables and VLOOKUPs
Strong analytical and problem-solving skills with high attention to detail
Excellent communication skills with the ability to collaborate across teams
Self-motivated, proactive, and able to manage multiple priorities under tight deadlines
Comfortable in a fast-paced, evolving environment with a continuous improvement mindset

Job Responsibility

Prepare and process invoices in accordance with customer contracts and billing schedules
Manage SaaS billing processes, including subscription and usage-based billing, implementation services, and portal user changes
Maintain and update customer billing accounts with accuracy and timeliness
Process credit memos with proper supporting documentation and approvals
Investigate and resolve billing discrepancies and customer disputes promptly
Partner with the collections team on rebills, PO updates, and payment-related issues
Coordinate with Sales, Product, and Renewals to resolve order and billing mismatches
Prepare journal entries and perform monthly/quarterly account reconciliations
Support internal and external audits, including SOX controls and documentation
Document billing processes and contribute to continuous improvement efforts

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

Billing Specialist

The Billing Specialist plays a key role in executing daily and month-end billing...

Location

India , Bengaluru

Salary:

Not provided

BlackLine

Expiration Date

Until further notice

Requirements

Associate or Bachelor's degree in Accounting, Finance, or a related field
3–5 years of billing or accounting experience, preferably in a SaaS or software environment
Strong understanding of billing systems and ERP/CRM tools (Zuora, Salesforce CPQ/Billing, NetSuite preferred)
Proficient in Microsoft Excel, including pivot tables and VLOOKUPs
Strong analytical and problem-solving skills with high attention to detail
Excellent communication skills with the ability to collaborate across teams
Self-motivated, proactive, and able to manage multiple priorities under tight deadlines
Comfortable in a fast-paced, evolving environment with a continuous improvement mindset

Job Responsibility

Prepare and process invoices in accordance with customer contracts and billing schedules
Manage SaaS billing processes, including subscription and usage-based billing, implementation services, and portal user changes
Maintain and update customer billing accounts with accuracy and timeliness
Process credit memos with proper supporting documentation and approvals
Investigate and resolve billing discrepancies and customer disputes promptly
Partner with the collections team on rebills, PO updates, and payment-related issues
Coordinate with Sales, Product, and Renewals to resolve order and billing mismatches
Prepare journal entries and perform monthly/quarterly account reconciliations
Support internal and external audits, including SOX controls and documentation
Document billing processes and contribute to continuous improvement efforts

What we offer

A technology-based company with a sense of adventure and a vision for the future
A culture that is kind, open, and accepting
A culture where BlackLiner's continued growth and learning is empowered
BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity

Fulltime

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Zuora specialist

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