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As a Zuora Developer at JFrog, you will be responsible for designing, building, and scaling subscription billing, payments, and order-to-revenue solutions using Zuora Billing and Payments. You will work closely with Finance, RevOps, Sales, Product, and Engineering teams to support JFrog’s global SaaS monetization and revenue operations. This role requires strong Zuora Billing expertise, hands-on API and workflow customization, and experience integrating Zuora with Salesforce, NetSuite, and other financial systems.
Job Responsibility:
Configure and customize Zuora Billing, including Product Catalog
Configure and customize Zuora Billing, including Rate Plans & pricing models
Configure and customize Zuora Billing, including Subscriptions & order actions
Configure and customize Zuora Billing, including Invoicing, taxation, and bill runs
Manage subscription lifecycle events such as amendments, renewals, cancellations, refunds, and chargebacks
Implement and support Zuora Orders and Orders API for scalable order-to-revenue processing
Design and implement payment solutions using Credit Cards, ACH, Direct Debit
Design and implement payment solutions using Alternate Payment Methods (APMs)
Work with payment gateways, country-specific compliance requirements, and network tokenization
Support refunds, failed payments, dunning, and reconciliation flows
Build and maintain Zuora Workflows, notifications, and custom objects
Use Zuora APIs and ZOQL for integrations, automation, reporting, and data extraction
Customize invoice and billing document templates to align with branding and customer needs
Integrate Zuora with Salesforce (CPQ, Q2C flows)
Integrate Zuora with NetSuite / Revenue systems
Integrate Zuora with Workato
Support data migration, cleansing, and transformation activities
Ensure data accuracy across billing, payments, and revenue reporting systems
Partner with Finance, RevOps, Sales Ops, and Engineering teams to optimize billing and revenue workflows
Participate in Agile/Scrum ceremonies and follow JFrog’s governance and security standards
Lead technical discussions, solution workshops, and design walkthroughs with stakeholders
Troubleshoot issues, perform root-cause analysis, and deliver sustainable fixes
Requirements:
4+ years tech experience
2+ years of hands-on experience with Zuora Billing in a production environment
Strong understanding of Zuora Product Catalog
Strong understanding of Subscriptions & order actions
Strong understanding of Billing, invoicing, payments, and notifications
Experience customizing Zuora using Zuora Workflows
Experience customizing Zuora using Zuora REST APIs
Experience customizing Zuora using ZOQL
Solid understanding of the Zuora Business Object Model
Proven experience implementing or supporting Zuora Billing for at least one enterprise SaaS company
Experience translating business requirements into technical designs and solutions
Nice to have:
Experience with Salesforce, especially CPQ / Quote-to-Cash integrations
Experience integrating Zuora with NetSuite or other ERP systems through Workato integration
Knowledge of Order-to-Cash (O2C) and Record-to-Report (R2R) finance processes
Exposure to Zuora Revenue
Experience with data migration, conversion, and reporting
Hands-on experience with JavaScript, SQL, Python, or similar scripting languages
Familiarity with REST/SOAP APIs and integration platforms (e.g., Mulesoft)