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Zone Manager

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Chester Race Company

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Location:
United Kingdom , Chester

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

22.42 GBP / Hour
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Job Description:

We’re looking for confident, experienced, passionate and people-focused Zone Managers to join our race day and major events operation at Chester Racecourse.

Job Responsibility:

  • Take ownership of the safe, effective, and high-quality delivery of your designated area on event days
  • Complete pre-event and close-down checks, escalating risks and readiness issues as required
  • Lead and coordinate cross-functional teams to deliver a seamless guest experience
  • Maintain excellent presentation, cleanliness, and operational standards at all times
  • Manage guest flow and crowd movement to ensure safety and positive experiences
  • Act as a visible, proactive leader, supporting guests and resolving issues on the ground
  • Monitor live operations, escalate risks, and support incident management
  • Capture feedback and insights to support continuous improvement
  • Champion a guest-first, safety-led culture

Requirements:

  • Experience in operational leadership within events, hospitality, sport, or high-footfall environments
  • Strong focus on guest experience and presentation standards
  • Calm, decisive problem-solver in fast-paced live settings
  • Confident communicator able to lead diverse teams and stakeholders
  • Hands-on, resilient, and comfortable working outdoors
  • Flexible availability, including evenings and weekends
  • Previous major event or venue experience is desirable
  • This role requires you to be over the age of 18

Nice to have:

Previous major event or venue experience is desirable

What we offer:
  • Get paid weekly – every Friday
  • Recognition and reward schemes to celebrate your hard work
  • Earn while having fun and working with friends
  • Be part of prestigious events and iconic venues
  • Enjoy total flexibility with shifts managed easily through our app

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
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