Zone Manager, HSBC

HSBC

Location:
China, Shenzhen

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Responsible for leading and managing outlets in the zone area, delivering business plans, ensuring customer satisfaction, managing risks, and maintaining compliance with internal and external policies. Includes responsibilities in staff development, sales, and collaboration with headquarter teams.

Job Responsibility:

Responsible for leading, developing and managing the outlets in the zone area to ensure the achievement of pre-set business objectives, financially and non-financially
Deliver the zone level business plan including sales management and ensure overall customer experience, business outcome delivery, people development and management, risk controls and culture development in order to continuously improve the network operating efficiency and effectiveness to sustain and expand outlet portfolio, both in numbers and quality
Play an active role to co-work with Headquarter teams to providing excellent sales and services to maximize customer satisfaction, and provide meaningful feedback of front line teams to Headquarter teams for better business collaboration
Take responsibility of certain sub-branch management and operation where necessary
Execute Group and entity level strategy in an efficient and compliant manner
Ensure the outlets operation strict compliance with external regulations and internal policies / guidelines issued by 1st LoD, 2nd LoD and 3rd LoD, etc during sales process and daily operations
Provide regular conduct and culture training and enhancement to the outlet teams to ensure sufficient risk awareness and right behavior of the team
Ensure the team in the zone to conduct products sales and service processes from customer centric principle, by adhering to internal/external requirements and guidelines
Ensure all compliance, control measures and conduct operational risk management for business development force are undertaken.

Requirements:

University Degree in Business Administration / Finance or related professional qualifications
Over 10 years of banking experience, with solid leadership and sales and people management experience
Good communication, interpersonal and problem-solving skills, ability to work under pressure
Strong self-motivation, outgoing personality and ability to work independently
Proficiency in English, Cantonese
with good knowledge of PC application software.

What we offer:

Dynamic working environment
Good career development opportunities
Competitive compensation packages.

Additional Information:

Job Posted:
June 05, 2025

Expiration:
June 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Zone Manager

HSBC

Location:China, Shenzhen

Category:Banking

Contract Type:Employment contract