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Zone Controller

· Job Posted March 13, 2026
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Job Description

Purpose of the Job: The full Job Specification consists of collections, deliveries, vehicles, security and staff, and will be shared separately.

Job Responsibility

  • On time collections by your couriers
  • Recheck the sorting of the team’s shipments
  • Check that all needed materials are available in the courier’s bins and/or baskets, including stickers
  • doorknobs
  • flyers, vouchers and bags
  • declaration letters
  • window envelopes
  • airway bills (Express, Domestic)
  • Hand all shipments, corresponding run-sheets and scanners to the ground couriers in the team
  • Ensure couriers leave the station on time
  • Leave after the last ground courier (of his team) leaves the station
  • Provide feedback on route and load distributions to help the ground operations supervisor update the route on the system
  • Decide on the skeleton staff
  • Arrange courier’s vacations in coordination with the ground operations supervisor
  • Meeting of service levels on delivery side
  • All relevant documentation and the speedy follow up of outstanding documentation such as POD's, invoices, delivery and collection sheets, vehicle checklist etc.
  • Follow up of all outstanding queries
  • Security of cargo, personnel and vehicles
  • Coordinate and dispatch line hauls and air freight according to planned schedule.
  • Monitor line hauls movements and proactively resolve delays or exceptions.
  • Knowledge of line haul loading requirements, including weight distribution, vehicle sealing and manifesting.
  • Ability to manage cut-off times, prioritize urgent freight and ensure on-time departure of line hauls.
  • Familiarity with scanning system, cargo handling equipment and basic warehouse machinery.

Requirements

  • Matric (Grade 12) or similar qualification and/or experience
  • Must have a valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)
  • 3 years’ experience as a ground courier
  • MS Office applications (Word, Excel, & Outlook)
  • Must have at least 1-years’ experience in the Logistics Industry
  • Local knowledge of areas and neighbourhood
  • Computer proficiency
  • Innovation
  • Leadership
  • Professional Responsibility
  • Communication Skills

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