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A forward-thinking law firm in Manchester is on the lookout for a Zoho One Systems Manager—someone who thrives on solving complex problems, simplifying the day-to-day, and turning business challenges into seamless digital workflows. This is not just a support role. It's an opportunity to lead, innovate, and make a measurable impact across multiple companies. From CRM to Finance, Projects to Automation, you'll be the go-to expert shaping how systems work—and how people work smarter.
Job Responsibility:
Own the entire Zoho One ecosystem across multiple businesses
Customise, configure, and continuously improve key apps: CRM, Projects, Books, Desk, Creator, and more
Design smart workflows and build automation that eliminates repetitive work
Train teams and champion best practices across all departments
Keep data sharp, clean, and ready to drive decisions
Build insightful dashboards and reports to give leaders what they need, when they need it
Spot inefficiencies and fix them—fast
Requirements:
1+ years of experience in CRM, systems, or operational roles
Proven hands-on knowledge of Zoho One
Experience with automation tools like Zoho Flow, Zapier, or similar
Strong analytical mind and a natural systems thinker
Confident communicator who can work independently and across diverse teams
Nice to have:
Experience in legal, consulting, or other professional services environments
A working knowledge of GDPR and data privacy essentials
A background in Business Operations, Information Systems, or tech-savvy problem-solving
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