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Zoho One Systems Manager

United Kingdom, Manchester 45000.00 - 60000.00 GBP / Year · Job Posted May 28, 2025
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Job Description

A forward-thinking law firm in Manchester is on the lookout for a Zoho One Systems Manager—someone who thrives on solving complex problems, simplifying the day-to-day, and turning business challenges into seamless digital workflows. This is not just a support role. It's an opportunity to lead, innovate, and make a measurable impact across multiple companies. From CRM to Finance, Projects to Automation, you'll be the go-to expert shaping how systems work—and how people work smarter.

Job Responsibility

  • Own the entire Zoho One ecosystem across multiple businesses
  • Customise, configure, and continuously improve key apps: CRM, Projects, Books, Desk, Creator, and more
  • Design smart workflows and build automation that eliminates repetitive work
  • Train teams and champion best practices across all departments
  • Keep data sharp, clean, and ready to drive decisions
  • Build insightful dashboards and reports to give leaders what they need, when they need it
  • Spot inefficiencies and fix them—fast

Requirements

  • 1+ years of experience in CRM, systems, or operational roles
  • Proven hands-on knowledge of Zoho One
  • Experience with automation tools like Zoho Flow, Zapier, or similar
  • Strong analytical mind and a natural systems thinker
  • Confident communicator who can work independently and across diverse teams

Nice to have

  • Experience in legal, consulting, or other professional services environments
  • A working knowledge of GDPR and data privacy essentials
  • A background in Business Operations, Information Systems, or tech-savvy problem-solving

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