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Alaska Excursions Logo Alaska Excursions · Hospitality and Tourism

Zipline Manager

United States, Skagway Employment contract 28.00 USD / Hour · Job Posted December 05, 2025
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Job Description

Performs all aspects of the Zip Line Guide position. Responsible for assisting in the training and development of Zip Line Guides. Manages the daily and weekly operations of the Zip Line. Checks and monitors the course daily for any damage. Responsible for staff scheduling and resolving any employee or guest conflicts in the day-to-day operations or referring them to upper management when applicable. Ensures employees adhere to company policies and procedures.

Job Responsibility

  • Performs all aspects of the Zip Line Guide position
  • Assists in training and development of Zip Line Guides
  • Manages daily and weekly operations of the Zip Line
  • Checks and monitors the course daily for any damage
  • Responsible for staff scheduling
  • Resolves employee or guest conflicts
  • Ensures employees adhere to company policies and procedures
  • Monitors safety of guests at all times
  • Performs chores before, during, and after tours
  • Daily safety check of the course and equipment
  • Assists guests getting into and out of all vehicles
  • Presents guests with quality, accurate information during the tour
  • Presents guests with safety information prior to starting the zip line
  • Ensures guests are outfitted with proper safety equipment
  • Guides guests through the course while maintaining the highest level of safety
  • Relates employees’ job performance and conformance to company standards
  • Assists in training of employees
  • Handles employee discipline issues
  • Completes monthly evaluations on all staff members
  • Attends manager meetings
  • Responsible for scheduling staff
  • Resolves guests’ concerns and/or complaints

Requirements

  • Certified or able to get certified in First Aid/CPR
  • Able to lift up to 50 lbs
  • Legally eligible to work in the US
  • CDL or able to attain one
  • 21 years or older
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